Sohail Shaikh

Dynamic Senior Rental Officer with years of dedicated experience in the Sales and Customer Service industry. A Bachelor's graduate in Accounting and Finance equipped with a robust skill set including expertise in teamwork, CRM, multitasking, and time management. Proven problem-solving abilities with a capacity to contribute significantly and elevate team performance.

Senior Rental Officer at Massar Solution PJSC (2024-12 – Present)

• Corporate Client Management: Develop and maintain strong relationships with key accounts and serve as the main point of contact.
• Leasing Solutions: Identify client needs and offer tailored leasing solutions, handling communications, quotations, and contract renewals.
• Operations: Oversee daily rental activities, including vehicle allocation, booking, and delivery while ensuring compliance with company policies and legal regulations.
• Fleet Management: Monitor fleet usage to ensure maximum utilization and prepare accurate leasing agreements.
• Business Development: Identify new opportunities within the corporate sector, assisting in the development of proposals and tenders.
• Revenue Growth: Upsell and cross-sell services to existing clients to achieve growth targets.
• Reporting: Generate comprehensive performance reports (daily, weekly, monthly) and monitor KPIs related to revenue and customer satisfaction.

Rental Sales Agent at Autostrad DXB Airport (2022-12 – 2024-11)

• Managed the full vehicle rental process including reservations, check-out, and return procedures.
• Provided expert advice on rental rates, vehicle features, and insurance products.
• Conducted thorough vehicle inspections to ensure quality standards and assess damages.
• Processed complex financial transactions, including payments and deposits, with high accuracy.
• Coordinated with the fleet team to manage availability and readiness.

Car Rental Sales Agent at Indigo Rent A Car (2020-11 – 2021-08)

• Managed rental agreements ensuring strict compliance with company policies.
• Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
• Utilized CRM systems to track customer interactions and rental history.
• Collaborated with the service department and team members to meet sales targets.

Sales Agent (Real Estate) at Real Estate Footprint (2021-01 – 2021-12)

• Coordinated property viewings and open houses for potential buyers and tenants.
• Negotiated purchase and lease agreements to ensure beneficial terms for all parties.
• Managed property listings and promotional materials.
• Performed due diligence on property acquisitions, including title searches and zoning checks.
• Conducted market analysis to identify real estate trends and valuations.

Bachelor of Commerce in Accounting & Finance – Calcutta University, India (2021)