Sonia Hernandez

Ulta Beauty Moses Lake, Washington

Task Associate May 2023 – Present

Efficiently unboxed more than 10,000 units every inventory day, while providing customer service simultaneously.
Built store displays by following complex instructions and maintaining a clean workspace.
Helped customers build a detailed beauty routine based on their specified needs and wants.

WSU CPU Kitchen Pullman, Washington

Bakery Help/Grab n Go December 2021 – February 2023

Worked with a variation of recipes and lists to complete 200 or more orders each day.
Carried out in depth cleaning tasks and gained knowledge on a variety of cleaning compounds.
Collaborated with grab n go staff to efficiently prep ingredients for next day’s inventory.

McCain Foods Othello, Washington

Human Resources Intern June 2022 – January 2023

Enhanced employee engagement by planning and managing events for 600 employees with a minimum of $5,000 for the budget.
Updated up to 75 job descriptions to comply with the Pay Transparency law by coordinating with upper management teams.
Created around 30 advertisements over the course of the summer to market events occurring at the company.
Used leadership and public speaking skills to lead new hire orientations with approximately 20 people per orientation.

LEP-RE-KON Marts, INC. Othello, Washington

Cashier/Deli/Bakery December 2020 - June 2021

Utilized customer service skills to manage conflict and accommodate around 275 customers’ needs per day.
Mastered transactions of debit/credit cards, checks, WIC checks, EBTs, returns, and gift certificates
Created 5 new recipes and innovated 7 recipes in the bakery to satisfy customer wants.

McDonald’s Fast Food Restaurant Othello, Washington

Crew Member May 2019 - August 2019

Decreased drive-through time rate by 30% by multitasking and remaining organized.
Collaborated with coworkers to ensure the entire restaurant is clean and stocked.
Accurately take approximately 300 or more orders each day, while maintaining customer satisfaction.

About