Lead Case Manager - Remote Position - Titanium Healthcare - San Diego, CA
(2026-06)
- Conducted comprehensive member assessments and developed individualized care plans to address unique needs.
- Coordinated medical, behavioral health, and community-based services to ensure holistic support for members.
- Connected members with housing, food, utility, behavioral health, and financial assistance resources to support their overall well-being.
- Facilitated reliable transportation services, ensuring members attended essential appointments for improved health outcomes.
- Scheduled medical, dental, vision, and specialty appointments to improve members' access to necessary healthcare.
HR Assistant - Catholic Charities Diocese of San Diego - San Diego, CA
(2025-08 - 2026-05)
- Assisted with day-to-day human resources operations, including employee records management and personnel files.
- Communicating with candidates to schedule interviews.
- Monthly Debarment Reports.
Case Manager - Catholic Charities Diocese of San Diego - San Diego, CA
(2024-01 - 2026-05)
- Conducted comprehensive member assessments and developed individualized care plans to address unique needs.
- Coordinated medical, behavioral health, and community-based services to ensure holistic support for members.
- Connected members with housing, food, utility, behavioral health, and financial assistance resources to support their overall well-being.
- Facilitated reliable transportation services, ensuring members attended essential appointments for improved health outcomes.
- Scheduled medical, dental, vision, and specialty appointments to improve members' access to necessary healthcare.
HR Assistant - Family Health Centers of San Diego - San Diego, CA
(2017-06 - 2018-10)
- Facilitated case management services and resource navigation for migrant families, ensuring access to critical support.
- Performed intake assessments for migrant and refugee individuals and families, identifying immediate and long-term needs to tailor services.
- Connected clients to housing, food assistance, healthcare, and community resources to meet essential needs.
- Monitor services provided and document outcomes for accurate reporting and compliance with audits.
- Coordinated transportation and travel arrangements for reunification with sponsors or family members, facilitating smooth transitions.
- Responded to patient inquiries, providing accurate information regarding services and health programs.
- Assisted patients in scheduling appointments and managing follow-ups to enhance service accessibility.
- Collaborated with healthcare professionals to resolve patient issues efficiently and improve care delivery.
- Utilized electronic health record systems to document patient interactions and maintain data integrity.
- Executed various office tasks efficiently such as document filing, scanning, answering and directing phone calls, distributing mail and responding to incoming emails.
- Communicate with other departments, administrators, applicants, and the public for the purpose of providing information and assistance concerning employments, recruitment, transfer, leaves, and related legal requirements.
- Responsible for new employee onboarding including weekly New Hire training, processing new hire paperwork, I-9 verifications, and processing legal name changes.
- Performing file audits to ensure that all required employee documentation is collected and maintained.
- Responsible for effectively recording, maintaining, or reporting human resource information in a confidential manner.
- Contributed to meeting a departmental strategic goal of personnel file automation, which also increased the response rate and decreased cycle time for audits and site visits.
HR Representative - Family Health Center of San Diego - San Diego, CA
(2018-11 - 2021-06)
- Executed various office tasks efficiently such as document filing, scanning, answering and directing phone calls, distributing mail and responding to incoming emails.
- Communicate with other departments, administrators, applicants, and the public for the purpose of providing information and assistance concerning employments, recruitment, transfer, leaves, and related legal requirements.
- Responsible for new employee onboarding including weekly New Hire training, processing new hire paperwork, I-9 verifications, and processing legal name changes.
- Performing file audits to ensure that all required employee documentation is collected and maintained.
- Responsible for effectively recording, maintaining, or reporting human resource information in a confidential manner.
Call Center Representative - San Ysidro Health Center - San Diego, CA
(2022-12 - 2023-07)
- Responded to patient inquiries, providing accurate information regarding services and health programs.
- Assisted patients in scheduling appointments and managing follow-ups to enhance service accessibility.
- Collaborated with healthcare professionals to resolve patient issues efficiently and improve care delivery.
- Utilized electronic health record systems to document patient interactions and maintain data integrity.
Medical Assistant - Externship - Heritage Park Pediatrics - San Diego, CA
(2016-06 - 2016-08)
- Sorted, scanned and uploaded into Workday over 2,000 personnel files and prepared numerous responses to subpoenas to workforce date developing work instructions for volunteer support.
- Collaborated with Occupational Health team to transition medical document forms.
- Administered immunizations and conducted routine health screenings for pediatric patients.
- Assisted with physical exams, urine tests, vital signs, vision exams.
- Educated families on health maintenance, preventive care, and treatment options effectively.
- Assisted in the development of patient care plans, ensuring adherence to best practices.
- Managed electronic health records and maintained accurate patient data for efficient workflow.
