Suman Rai

Delivered professional customer service to a high volume of customers daily. Handled cash and electronic payments accurately while following company procedures. Resolved customer concerns calmly and efficiently.

CUSTOMER SERVICE ASSOCIATE - Subway - Windsor, ON

(2024-06)

• Delivered professional customer service to a high volume of customers daily.
• Handled cash and electronic payments accurately while following company procedures.
• Resolved customer concerns calmly and efficiently.
• Maintained accuracy during opening, closing, and shift change procedures.

Machine Operator - AP Plasman - Windsor, ON

(2024-08 - 2024-12)

• operated and monitored heavy industrial machinery with minimal downtime.
• Set up and calibrated machines prior to production runs, ensuring precise alignment and part specifications.
• Inspected finished products using precision measuring tools to maintain strict quality control standards.
• Troubleshooting mechanical issues and resolved line blockages quickly to prevent prolonged delays.
• Performed routine maintenance, cleaning, and lubrication on equipment to extend machine life.

Diploma - Computer System Technician (Networking) - St. Clair College (2023-01 - 2024-04)

Higher Secondary - Police DAV Public School (2020-04 - 2021-03)