Administrative Specialist II - O'Berry Neuro-Medical Treatment Center
(2005-07)
- Receive visitors/phone calls referring them to the appropriate department.
- Open and distribute office mail.
- Communicate both orally and in writing for information and independently answering inquires.
- Receive, screen, and review correspondence via email.
- Compose memos/letters which includes proof-reading and editing documents to ensure proper format, correct spelling, grammar and punctuation.
- Maintain calendar for the Deputy Director of Program Administration through scheduling appointments, meetings and conference calls. Maintain chapel calendar.
- Prepare travel arrangements including hotel and car reservations, requesting for travel funds, completing travel authorization and travel reimbursement forms.
- Responsible for ordering purchases using E-procurement, Procurement Card, Check or Cash.
- Reconcile monthly credit card statement.
- Receives and analyzes invoices/purchase orders and prepares for department review and approval with correct cost coding.
- Take minutes for the Program Administration meetings.
- Maintain and review weekly time sheets within the Program Administration department. Maintain several databases including Program Administrative Budget Line, Behavioral Consent, and Emergency Restraint Log.
- Maintains confidentiality in regard to sensitive organizational records and files.
- Compile and assemble materials for the Client Rights Committee and Human Rights Committee meetings.
- Compile and assemble Restrictive Behavioral packets to be sent to appropriate persons for preparation replies with specific instructions for response.
- Experienced working with NCEP (NC E-procurement system), NCAS (NC Accounting system), DHHS Open Windows and Beacon/Sap System.
- Plans and performs the administrative work of the office and handles problems and deviations in accordance with established instructions, priorities, policies, commitments and program goals.
- Use a variety of Microsoft Office products such as Word, Excel, Power Point, etc.
- Use other office equipment - copier, fax machine, scanner, calculator, etc.
- Assist Center Director Secretary and Human Resource receptionist as needed.
Processing Assistant IV - Employment Security Commission
(2005-01 - 2005-06)
- Review and process requests for waivers and appeals according to agency regulations.
- Key data entry transactions to establish overpayments on unemployment claims including C1's and A 8's.
- Research and retrieve records from storage, prepare and make daily deposit of funds received by the department.
- Route and file documents internally.
- Process and deliver incoming mail.
- Process claim withdrawn.
- Retrieve and route documents per request from management and fraud investigators, maintain files, Weekly and monthly tally sheets.
- Process/gather information using adding machine, fax machine, copier, personal computer and internet. Retrieve request from email
Processing Assistant III - Employment Security Commission
(2004-05 - 2005-01)
- Process returned benefits checks (mutilated, stale dated, bad address and any other returned benefit check).
- Made cancellation in system when check was returned with incorrect address.
- Re-mailed or reissued check after information was corrected.
- Process and mailed affidavit to claimant, place stop payment on original UI check or TRA check when affidavit was received
- Use the State Treasurer to confirmed if checks has been cleared.
- Assisted with Direct Deposit
Benefits Assistant Clerk - Labor International Union of North America
(2002-04 - 2003-06)
- Daily review and handling of incoming correspondence and documents from participants, retirees and beneficiaries.
- Daily recording, both manually and on computer, of incoming and outgoing information for pension applicants, participants, retirees and beneficiaries.
- Assist with maintaining files on all new pensioners and survivors.
- Prepare and mail out all applications, booklets, and other mailings.
- Assist with handling of outgoing mail.
- Assist with handling the monthly mailing of pension checks, remittance forms, etc.
- Filing of correspondence files and folders of the Fund Office.
- Operated electronic mail machine. Perform all other clerical duties that may be assigned
Administrative Specialist - Technical Design (contractor for DOE)
(2000-09 - 2002-03)
Contractor for Department of Energy, Washington DC.
- Screen telephone calls, visitors and incoming correspondence.
- Maintain supervisor calendar and schedule appointments.
- Retrieve and print out all correspondence requests.
- Reviewed, typed and prepared documents and correspondence from rough draft or oral instructions for supervisor's review and/or signature.
- Assist staff with expense vouchers, reservations, lodging, airline, living expenses and rental cars.
- Prepared and distribute the quarterly report of the Workers' Advocacy Minute Meeting.
- Input data on persons requesting to be added to the Workers' Compensation database.
- Process all incoming medical claims, determining whether patience is eligible for compensation or not.
- Performs other duties such as mailing, filing, and faxing.
Program Assistant - Oak Ridge Institute for Science & Education (contractor for DOE)
(1998-04 - 1999-01)
Contractor for Department of Energy, Washington DC.
- Received, reviewed and processed all incoming mail.
- Established and maintained accurate database records and files information on courses given to all personnel (description, date, time and place).
- Made inquiries upon request on classes given that was not in database.
- Provided assistance in ensuring that all personnel files were up-to-date with their correct information on training.
- Accurately and effectively researched and compiled information together from the web site relating to the Department of Energy per supervisor request.
Account Payable Clerk - Manpower Temporary Service
(1996-07 - 1998-04)
Temp for International Papers, Landover MD.
- Retrieved and printed the daily invoices to be distributed to appropriate staff.
- Received and distribute daily mail.
- Prepared invoice voucher package for review and approval by the accounting supervisor.
- Match receiving reports with purchase orders and vendor invoices.
- Correspond with mills concerning discrepancy on invoice.
- Performed other routine duties as assigned.
Claim Processor - St. Joseph Ambulatory Center
(1991-08 - 1993-04)
- Filed Blue Cross and Blue Shield Insurance and Medicare Insurance electronically
- received payments from claimants,
- printed and mailed out the monthly statement to claimants,
- corresponded with Insurance Representative to help claimant with filing claim
