Medical Support Assistant/Referral management
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Motivated and detail-oriented administrative professional with experience in federal medical environments. Skilled inpatient scheduling, data management, insurance verification, and coordination of care within high-volume clinics. Adept at maintaining confidentiality, supporting multidisciplinary teams, and providing excellent patient service while ensuring compliance with HIPAA and federal standards.
Dedicated professional with over 2 years of experience as a Medical Support Assistant in a military medical facility and more than 5 years of customer service experience. Skilled in patient scheduling, record management, and administrative coordination in fast-paced environments. Known for strong communication, attention to detail, and the ability to provide excellent service to patients, staff, and leadership.
Adaptable, organized, and committed to supporting efficient healthcare operations while maintaining a high level of professionalism and confidentiality.
I completed the Command Spouse Leadership Course at the U.S.
College in Newport, Rhode Island (2019), which enhanced my leadership, communication, and organizational skills in support of military community initiatives. Prior to that, I pursued coursework in Social Sciences at Tidewater Community College in Norfolk, Virginia (2005), and coursework in Business Administration and Management at St.
College in St. Petersburg, Florida (2003), building a strong foundation in human relations, organizational behavior, and business principles.
