Sales Associate - Gorjana - Walnut Creek, CA
(2021-11)
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Personally sold over 1 million dollars in gross revenue through the years I since I've started.
- Maintained top stylist multiple months in a row.
- Helped train/onboard new stylists to the team.
- Drove sales goals and helped maintain and leverage sales and foot traffic
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate - Makers Market - Walnut Creek, CA
(2021-09 - 2021-11)
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate - Bodytime - Walnut Creek, CA
(2016-07 - 2018-06)
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Personally sold over 1 million dollars in gross revenue through the years I since I've started.
- Maintained top stylist multiple months in a row.
- Helped train/onboard new stylists to the team.
- Drove sales goals and helped maintain and leverage sales and foot traffic
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
