Sophie Shallow

Highly motivated Marketing Communications candidate, offering a unique blend of client-facing expertise and creative strategy, Skilled in producing multichannel promotional assets and digital communities, with a strong commitment to ensuring all creative output drives tangible business growth and brand consistency.

Personal Banker at Prosperity Bank (2024-11 – Present)

Promoted to Personal Banker to serve as a primary point of contact for clients; providing expert guidance on banking products, consistently maintaining strict regulatory compliance and ensuring a premium service experience during every customer interaction.

Bank Teller at Prosperity Bank (2024-11 – Present)

• Process customer transactions, following strict adherence to internal policies and regulatory compliance standards while processing complex transactions and maintaining cash drawer integrity.

Communications Specialist at City of McKinney (2023-09 – 2024-03)

• Received and dispatched calls for emergency services. Resolved customer complains, utilized computer systems to locate addresses and other pertinent information required.

Customer Sales Associate at Sunglass Hut (2022-11 – 2024-11)

• Leveraged deep product expertise and consultative approach to drive sales and enhance the customer experience.

Bachelor of Arts in Integrated Studies: Communication, Marketing, and Journalism – University of North Texas (2026-05)

Associates of Arts – Collin College (2023-05)