Souf Zs

Operations professional with 10+ years leading night-shift retail operations across multiple locations, including staff supervision, safety compliance, and inventory control. OSHA 30-certified with hands-on training toward an HVAC technician license. Seeking to apply proven leadership, safety-compliance, and problem-solving skills in a Facilities Operations, Maintenance, or Store Management role.

Night Manager - Forbes Premium Fuel - Connecticut, USA

(2015-11 - 2026-07)

• Supervised night-shift operations across four retail fuel locations, ensuring smooth daily business performance.
• Led and scheduled a team of 50+ employees across multiple store locations during night shifts.
• Ensured compliance with company policy, OSHA standards, and workplace safety procedures — zero major safety incidents.
• Managed cash handling, register reconciliation, and daily closing procedures.
• Monitored inventory levels and coordinated product restocking with vendors.
• Trained new employees on operational procedures and customer service standards.
• Resolved customer concerns professionally, maintaining consistent service quality on every shift.

Rideshare Driver - Uber - Connecticut, USA

(2016)

• Operate independently, managing routing, scheduling, and vehicle upkeep to consistently high service and safety standards.

Business Administration Management - Gateway Community College

English as a Second Language (ESL) - Central Connecticut State University (CCSU)