Senior Operations Executive
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As a seasoned operations leader with over a decade of experience in live entertainment, experiential events, and hospitality, I thrive at the intersection of operational excellence and immersive guest experiences, including both startup companies and established IPs. From leading multimillion-dollar productions to scaling high-profile attractions across international markets, I specialize in strategic planning, cross-functional team leadership, and delivering world-class customer experiences.
My expertise spans P&L management, SOP development, regulatory compliance, and customer experience strategy—resulting in record-breaking attendance, increased engagement scores, and lucrative, sustainable business growth.
I'm passionate about crafting unforgettable experiences, and I’m always seeking new to make operations more streamlined for both guests and team members. Would love to connect with you!
In my current role as General Manager at Sloomoo Institute, I have successfully scaled operations for multiple flagship locations, optimizing SOPs, managing multimillion-dollar budgets, and driving significant revenue growth. Previously, as Vice President of Operations at Kilburn Live, I oversaw national experiential activations, implemented performance management systems, and optimized ticketing and capacity models that drove record-breaking engagement.
Bachelor's Degree in Broadcasting from Western Illinois University.
