Case Aide at Department of Child Safety (2025-10 – Present)
- Transport children to placements
- Engage, observe and interact with children (lice treatments, changing clothes, help feeding, potty training, bathing and comforting)
- preform housekeeping duties (laundry, preparing meals, general cleaning and sanitation)
Server at The Woodlands Country Club (2025-04 – 2025-08)
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Checked guests' identification before serving alcoholic beverages.
Juvenile Detention Officer at Juvenile Detention Facility (2023-10 – 2024-09)
- Observed and recorded mental and physical health of each juvenile offender.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Completed incident reports when disorder or violence occurs.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Conducted security checks of inmates and living areas.
- Investigated and responded to incidents of inmate misconduct.
Server/ Shift Manager at River Crossing Country Club (2020-11 – 2023-06)
- Supervision of 15+ employees.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
