DevOps Engineer at MetLife (2024-07 – 2026-09)
Owned software delivery activities — build, deployment, release, and environment management — across multiple applications and AWS environments, applying automation to improve consistency and reduce manual toil.
- Designed and maintained CI/CD pipelines in Jenkins and GitHub Actions to build, test, secure, and deploy services, integrating SonarCloud for continuous quality and ArgoCD for GitOps-based Kubernetes deployments.
- Provisioned and managed cloud infrastructure as code with Terraform (VPC, IAM, EC2, ALB, ASG, EBS) using remote state on S3, standardizing reusable modules and deployment patterns across teams.
- Operated and troubleshot Kubernetes (EKS) workloads — diagnosing pod, deployment, and networking issues and resolving deployment and environment failures with limited supervision.
- Monitored system health via Prometheus, Grafana, ELK, and CloudWatch; reviewed logs and telemetry to detect anomalies and improve reliability, performance, and scalability.
- Participated in incident response and root cause analysis on a rotational on-call basis, taking ownership of issues through resolution and contributing fixes to operational runbooks.
- Built an LLM-powered tool that automatically summarizes Jenkins pipeline failures and Kubernetes events, cutting triage time and helping engineers diagnose failures faster — directly applying AI across CI/CD, observability, and incident response.
- Applied established security and compliance standards across engineering work and identified opportunities to strengthen controls and reduce operational risk.
Systems / DevOps Engineer at Tata Consultancy Services (TCS) (2021-05 – 2023-06)
Created and maintained environments and tooling to automate build and release activities across multiple projects on a banking platform.
- Worked in AWS public cloud environments — EC2, ELB, VPC, S3 — supporting application infrastructure for the platform.
- Built and deployed artifacts daily across multiple QA and Dev environments, debugging deployment issues as they surfaced.
- Partnered with Dev, QA, and Production Control teams throughout the SDLC to keep releases on schedule.
- Owned source code management, change management, and package installation processes for the team.
- Configured load balancing and failover in clustered production environments.
- Provided on-call production support, working with Dev and QA teams to resolve build-related issues on a high-priority basis.
DevOps Engineer (Internship) at Norwin Technologies (2020-09 – 2021-03)
Learned and worked across a full DevOps toolchain — Git/GitHub, Maven, Jenkins, Ansible, AWS, and Red Hat Enterprise Linux — as a foundation for cloud and automation work.
- Built CI/CD pipelines integrating Git, GitHub, Jenkins, and Ansible; established Maven build processes and automated deployments to Apache Tomcat.
- Developed a proof-of-concept CI/CD pipeline integrating Git/GitHub, Maven, Jenkins, and Puppet to explore alternate configuration-management tooling.
- Designed continuous deployment pipelines with AWS CodePipeline and CodeDeploy for single- and multi-application Tomcat deployments.
- Deployed and configured applications on EC2 and provisioned S3 buckets with restricted, least-privilege access policies.
- Partnered with development and QA teams to set up projects, triaging and resolving Jenkins build issues to keep delivery on schedule.
