Eligibility Specialist - Maximus - South Bend, IN
(2024-12 - 2026-04)
- Process customer data to ensure timely benefit updates, resolving issues via phone support.
- Enhance client satisfaction by addressing discrepancies and providing accurate information.
- Employ detail-oriented skills to manage tasks efficiently, ensuring error-free data entry.
- Resolve customer issues promptly, contributing to improved service delivery and client trust.
Guest Service Associate - Martin's Supermarket - South Bend, IN
(2023-10)
- Deliver exceptional service to customers, enhancing satisfaction and loyalty.
- Efficiently manage cash drawers and lottery machines, ensuring accuracy.
- Support cashiers with cash advances and transaction overrides.
- Coordinate weekly cigarette orders, optimize inventory levels.
- Facilitate money order and lottery ticket sales, boosting store revenue.
Administrative Assistant - Majestic Facility Services - South Bend, IN
(2021-11 - 2023-11)
- Manage Work orders in FIT, ensuring timely client approvals and vendor coordination.
- Facilitate vendor communication, enhancing project timelines and efficiency.
- Communicate with vendors concerning needed maintenance and repairs for plumbing, HVAC, electrical, and general contract issues.
- Maintain vendor profiles with COI and W9, ensuring compliance and accuracy.
- Prepare and update quotes, ensuring precise pricing and vendor dispatch.
- Support supervisor with diverse tasks, contributing to team success.
- Dispatch, track and communicate with technicians to ensure timely and accurate completion of work orders.
