HEALTH DATA COORDINATOR (Part-Time) - D.C. HOME HEALTH HOLDINGS, LLC - WASHINGTON, DC
(2025-12)
Contracted to manage clinical data systems, EHR workflows, and regulatory documentation while supporting training initiatives for clinical staff. Skilled in data analysis, performance reporting and partnering with leadership to improve processes, compliance and workforce effectiveness through targeted learning interventions.
- Support Department of Health Care Finance (DHCF) healthcare audits by collecting, validating, and submitting required clinical and administrative documentation in accordance with Medicaid and regulatory requirements.
- Collaborate with Subject Matter Experts (SMEs), to design, develop and facilitate onboarding and monthly clinical training on processes and Electronic Health Record (EHR) systems, incorporating updates to clinical content, insurance policies, compliance standards.
- Translate operational and clinical data into actionable learning insights and performance improvement initiatives.
- Conduct quality assurance review of nurse and clinical teams' monthly patient care documentation and task completion to ensure accuracy, compliance and quality standards.
- Maintain clinical documentation in accordance with Federal, District and organizational standards.
- Partner with leadership to conduct needs analysis and implement targeted learning interventions aligned with department and organizational goals.
- Develop reporting dashboards and analytical tools to track clinical performance, identify trends, and drive data-informed process improvement initiatives.
- Manage Medicare, Medicaid, and EPD Waiver admissions, recertifications, and care plans using DC Care Connect, Comagine, and Kinnser (EHR/EMR systems).
Instructional Designer/ Training Specialist - ASI GOVERNMENT, LLC - HERNDON VA
(2023-02 - 2025-12)
Contracted to support TSA's National Transportation Vetting Center with training development, project management and workforce development initiatives.
- Designed and executed blended learning solutions aligned with learning strategy and partnered with cross-functional stakeholders to translate business needs into scalable learning solutions.
- Utilized instructional design models such as the Analyze, Design, Develop, Implement, Evaluate (ADDIE) and Kirkpatrick to develop engaging, and high-quality training materials.
- Developed and created content for presentations, videos and job aids for eLearning, blended, and instructor-led courses.
- Evaluated training effectiveness using learning analytics and performance metrics.
- Utilized Articulate Storyline 360 to design and develop engaging computer-based training (CBT) modules, while enhancing instructor-led training (ILT) materials.
- Collaborated with internal stakeholders to analyze, develop content, learning requirements, and design solutions.
Quality Facilitator/Training Specialist (Part-Time) - HURLEY AND ASSOCIATES, LLC - WASHINGTON, DC
(2020-04 - 2023-02)
Contracted to provide technical assistance for the DC office of the State Superintendent of Education (OSSE) Building and Sustaining Quality in Early Care grant. Supported initiatives focused on improving early childhood education quality, expanding family access to care, and strengthening childcare provider sustainability.
- Led Learning Management System (LMS) administration and implementation, including course management, user experience optimization and reporting.
- Consulted with program administrators to conduct needs assessments, including gap, root cause and contextual analysis.
- Maintained learning records and generated participation and performance reports.
- Facilitated pre and post training activities – coordinating logistics, tracking, material production, responding to training related inquiries and post training report development.
TRAINING & TECHNICAL TRAINING ASSOCIATE - BLH TECHNOLOGIES, INC - ROCKVILLE, MD
(2021-03 - 2022-07)
Contracted to provide training and technical assistance to State, Tribal and local Temporary Assistance for Needy Families (TANF) programs in support of the Office of Family Assistance (OFA) Peer TA initiative.
- Developed training and support materials using tools such as Articulate 360, PowerPoint, Adobe Captivate, Mural, Canvas and Camtasia.
- Ensured that all training materials met government accessibility/Section 508 and SCORM compliance requirements.
- Collaborated with vendors and cross functional stakeholder to deliver training solutions and project deliverables aligned with client and organizational objectives.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Evaluated training effectiveness by monitoring participant engagement, workflow behaviors and team performance metrics to identify opportunities for targeted learning interventions.
- Analyzed team performance and identified opportunities for additional training.
BEHAVIOR TRAINING MANAGER - THE CONNECTIONS THERAPY CENTER - Washington, DC
(2018 - 2019)
MASTER TEACHER SPECIALIST (Grant) - NOVA SOUTHEASTERN UNIVERSITY - Davie, FL
(2017 - 2018)
