Stacy Mascheck

Trusted advisor and dynamic business partner serving as an influential member of executive leadership teams with an innate ability to define strategic vision from an entrepreneurial perspective and proven success identifying opportunities for improvement and driving sustainable growth. Expertise launching, managing, and transforming all aspects of day-to-day business operations in rapidly growing organizations across various industries. Broad and unique experience across HR (people/culture strategy, compensation/benefits, performance management, training), technology/cybersecurity, sales/business development, process development/improvement, finance (AP/AR, payroll, P&L, operating costs, expenses, budgets), and customer experience.

Change agent who continuously seeks opportunities to innovate, identifying, recommending, and advising on best practices to automate processes and implementing standardization to achieve objectives. Financially minded professional who consistently seeks opportunities to reduce costs/labor, maximize productivity and boost revenue through calculated cost-conscious solutions. Transformational leader with proven launching success innovative operating models for employee development, retention, engagement, training and culture boosting programs.

Exceptional ability to lead, unite and inspire team members, focused on a common goal as well as creating strong career path opportunities for emerging leaders. Demonstrated trajectory of personal promotions with substantial increase in responsibilities as a result of exemplary performance.

WordCom, Inc. 2014 – Present

COO 2021 – Present

• Champion rollout of EOS® principles in collaboration with executive leadership team to develop mission statement, training, core values, and strategic 10-year roadmap for growth.
• Revamp compensation/bonus plans for sales teams. Conduct trend analysis and market research to ensure competitive. 
• Promoted through a series of increasingly responsible roles during expansive tenure and into key c-suite role upon restructure of executive leadership team. 
• Assume additional responsibilities fully immersing in and overseeing executive operations for entire organization HR, sales/business development, technology, and finance/analytics to ensure cohesive structure and alignment across all departments. 
• Partner on executive team to establish short and long term strategy focused on driving organizational growth, profitability and rapid impact.
• Strategically uncover opportunities to implement innovative/automated technology to streamline efficiency.
• Conceptualize strategies and institute vital operating procedures to streamline workflows, optimize productivity and performance.
• Lead five managers and 27 direct/indirect reports with $9M annual operations budget.
• Coordinate weekly/annual meetings and facilitate quarterly offsite strategy sessions for managers to devise strategic plans focused on operational improvements across finance, HR, information security, and facilities management.
• Consistently ensure adherence to stringent state/federal regulatory requirements by driving quarterly/annual accounting initiatives and collaborating with cross-functional leaders.

Vice President Operations 2019 – 2021

• Successfully navigated company through six-month SSAE audit implementing process and system controls to align with strict financial services industry standards. Passed last audit with zero exceptions.
• Volunteered to collaborate with IT department to implement strong security posture to safeguard organization from threats and vulnerabilities. Self-taught core IT best practices/network principles for server/Cloud/on-premise setup and information security. 
• Appointed to VP role which expanded responsibility into broader range of operational tasks including technology. Partnered with CEO as a visionary to formulate and drive organizational strategy, mission and goals for operational success. 
• Provided executive leadership with key recommendations to boost performance through methodical process and continuous improvement.
• Conducted due diligence, managed audits and remediation efforts.

Assistant Vice President – Finance & HR 2016 – 2019

• Consolidated benefits and business insurance brokers to one vendor establishing a long-term strategic partnership and streamlining operational efficiency. 
• Championed strategic pivot from in-house manual payroll processing to external payroll vendor which fully automated process and resulted in exceptional cost savings by reducing labor from three days to three hours.
• Conceptualized and implemented automated new hire onboarding process and in-depth training program to fully engage new employees into organization from day one. 
• Spearheaded strategic revamp of performance review process to promote a “one team, one goal” culture. Established quarterly targets and performance feedback sessions to ensure aligned with goals.
• Orchestrated and deployed open transition plan for staff to ensure seamless transition during organizational changes.
• Promoted to role with increased decision making autonomy. Served as assistant on executive leadership team upon new CEO appointment and predecessor departure. 
• Contributed key insights, recommended, devised and implemented process improvements to streamline productivity and efficiency.
• Methodically conducted comprehensive annual forecasting and budgeting to streamline revenue and expense strategies across organization.
• Meticulously managed and evaluated budgets and expenses. Implemented controls to consistently ensure precise alignment with goals.
• Partnered with cross-functional teams across organization and consistently ensured alignment with objectives.

Administrator – Finance & HR 2014 – 2016

• Successfully transitioned from siloed accounting software to user friendly, consolidated QuickBooks Enterprise platform to streamline productivity, efficiency, This reduced month-end-close by five days.
• Initiated in administrative role with a focus on HR and finance functions in collaboration with the management teams. 
• Performed full cycle A/R, A/P; reviewed debit/balance reports, processed/posted payments, invoicing, and generated reporting.
• Drove end-to-end payroll processing/approval with meticulous attention to detail.
• Led execution of month-end process; customer payments, general ledger entries, P&L, and compensation. 
• Managed two bookkeeper direct reports and consistently ensured timely execution and delivery.
• Consistently identified process/operational roadblocks and recommended continuous improvement practices to drive innovation and optimize efficiency. 
• Continually ensured financial objectives aligned with business goals by devising methodical plans and driving key initiatives.

REM CT Community Services 2013 – 2014

Business Operations Director

• Streamlined service delivery by deploying impactful maintenance processes/procedures to expedite response times.
• Engaged in multi-faceted role managing all operational departments for division of larger organization. Role was transitioned under larger umbrella after one year.
• Led client services, HR/payroll, regulatory reporting (DDS, DCF), vehicle logistics, and facility and group home maintenance.
• Managed six direct reports across core functions; administration, maintenance, client relations in support of ~100 staff.

Morrissey Construction, LLC 2011 – 2013

Business Operations Director

• Recruited to drive digital transformation, automating all manual operational processes/procedures. Implemented new accounting system for real time tracking/reporting that resulted in substantial increase in efficiency. 
• Implemented workers compensation programs to align with OSHA regulations and ensure compliance.

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Bachelor of Communications, Minor Business Administration CCSU

Professional of Human Resources (PHR) designation