Stanley Jean

Dynamic sales and healthcare professional with 15+ years of combined experience spanning Medical Device Sales (Johnson & Johnson), telecommunications collections (Verizon), and active clinical practice (AdventHealth Gordon). Proven ability to manage complex sales cycles, negotiate high-stakes deals with clinical stakeholders, and drive revenue recovery in competitive environments. Multilingual (English, Spanish, French) communicator with an MBA and deep clinical fluency — uniquely positioned to bridge the gap between healthcare providers and commercial teams.

Consistent record of quota attainment, relationship-driven growth, and cross-functional collaboration.

Surgical Assistant - AdventHealth Gordon

(2025-01)

Provides hands-on clinical support in active surgical environments, maintaining direct relationships with surgeons, OR staff, and clinical administrators — building deep institutional knowledge directly transferable to medical device and healthcare SaaS sales.

• Assist attending surgeons across multiple specialties including orthopedic, general, and cardiovascular procedures, developing granular product knowledge of surgical instruments and devices.
• Collaborate daily with OR coordinators, scrub techs, and clinical leads, building the exact stakeholder relationships leveraged in medical device territory management.
• Maintain compliance with strict sterile field protocols, HIPAA standards, and surgical documentation requirements.
• Support instrument and supply inventory management, providing firsthand insight into hospital procurement cycles and vendor preference dynamics.

Medical Device Sales Representative - Johnson & Johnson

(2016-01 - 2021-12)

Managed a multi-account territory selling J&J's surgical and medical device portfolio to hospitals, surgery centers, and physician practices — building clinical credibility and driving consistent revenue growth in a highly competitive market.

• Developed and managed a territory of 50+ hospital and surgical center accounts, driving year-over-year revenue growth through relationship-based selling and clinical education.
• Partnered with surgeons, OR directors, and hospital procurement teams to position J&J devices as the preferred solution, navigating complex multi-stakeholder buying processes.
• Provided in-service training and live OR support for new product launches, ensuring clinical adoption and building long-term account loyalty.
• Consistently achieved or exceeded quarterly sales quotas, earning recognition in top-performing territory rankings.
• Leveraged multilingual communication skills (English, Spanish, French) to serve diverse provider communities and expand market penetration in underserved accounts.
• Collaborated with clinical education teams to deliver CME presentations and product demonstrations at hospital grand rounds and surgical conferences.

Sales & Collections Representative - Verizon

(2021-01 - 2025-12)

Managed a high-volume portfolio of consumer and business accounts, combining collections recovery with subscription upsell in a competitive environment directly analogous to SaaS account management.

• Handled 80–120 inbound/outbound calls daily, resolving delinquent accounts while preserving customer relationships and minimizing churn.
• Negotiated customized payment arrangements for past-due accounts, consistently recovering revenue while maintaining NPS scores above team benchmarks.
• Identified upsell and cross-sell opportunities during collections interactions, converting at-risk customers into upgraded plans and driving incremental monthly revenue.
• Achieved or exceeded monthly collections and sales quotas for 15 consecutive quarters, ranking in the top tier of the team.
• Maintained precise CRM documentation of account activity, payment history, and follow-up commitments, ensuring seamless pipeline accuracy.

Enrollment Sales Representative - American Gateway Academy - Norcross, GA

(2014-01 - 2016-12)

Drove student enrollment growth through consultative outreach and full sales-cycle management, building core competencies transferable to SaaS and B2B sales.

• Generated qualified leads via cold outreach, referral programs, and community events, building a robust pipeline from initial contact to enrollment close.
• Conducted needs-assessment conversations with prospects, aligning offerings to individual goals and increasing conversion rates quarter over quarter.
• Met and exceeded monthly enrollment targets through structured follow-up cadences, proactive objection handling, and solution-focused communication.

Master of Business Administration - Marketing, Sales Strategy & Business Operations - Florida Atlantic University (2003-01 - 2005-12)