Gardner at Garden Supply Co. (2024-05 – Present)
- Greet each person with a smile and engaging demeanor
- Inquire about their yard, sunlight, and watering habits to best determine what plants will thrive in each area.
- Ensure each customer has clear instructions regarding plant care and watering.
HOA Manager at CMC Communities (2009-09 – 2011-11)
- Acted as primary contact for homeowners, addressing concerns and managing communication channels.
- Negotiated vendor contracts for landscaping, security, and maintenance services to enhance service delivery.
- Facilitated timely communication between board and residents to resolve issues effectively.
- Conducted regular property inspections to enforce covenants and maintain community standards.
Assistant Property Manager at CTD Moorefield (2008-07 – 2009-09)
- Coordinated move-ins and move-outs to ensure seamless transitions for tenants.
- Collaborated with maintenance staff to complete repairs, improving tenant comfort.
- Maintained accurate records of resident communications for efficient management.
- Managed accounts payable and receivable processes, including rent payments and delinquent accounts.
Assistant Property Manager at Greystar Property Management / JPI Communities (2006-04 – 2008-05)
Managed accounts payable and receivable processes for property with over 800 units, ensuring timely financial operations.
- Aided in budget preparation and managed delinquent accounts.
- Addressed resident complaints effectively to ensure exceptional customer service.
- Conducted routine site inspections to ensure compliance with property standards and enhance resident satisfaction.
Property Manager at Worthing (2005-05 – 2006-04)
- Implemented rental rate increases and collected rent, enhancing revenue management.
- Managed budgets and prepared financial reports, ensuring accurate fiscal oversight.
- Handled lease agreements and resolved complaints, fostering tenant satisfaction.
- Conducted property inspections, coordinating repairs with plumbing and HVAC vendors.
- Oversaw maintenance staff to guarantee prompt completion of repair tasks
Assistant Property Manager at Archstone Apartments (2003-08 – 2004-04)
- Processed rent payments, managed delinquency, and maintained accurate financial records to support property revenue.
- Managed inquiries, complaints, and service requests to enhance resident satisfaction.
- Coordinated work orders with maintenance staff, ensuring timely completion of tasks to uphold property standards.
- Inspected units to uphold property appearance standards and maintain visual appeal.
- Ensured compliance with fair housing laws, local ordinances, and company policies.
Lease Manager at JPI Communities (2000-12 – 2003-07)
- Performed background checks and financial assessments on potential tenants, reducing risk for property owners.
- Conducted comprehensive orientations for new tenants on lease policies and community amenities to ensure seamless transitions.
- Provided timely customer service to tenants, addressing concerns and building strong relationships.
