Stephanie DeLaRosa

Caring compassionate individual looking to obtain employment with a company that can best utilize my proven skills and abilities

Event Security at Golden Empire Security Services (2022-06 – Present)

• Provided crowd control and maintained a visible security presence at concerts, sports events, festivals, and private functions
• Screened guests at entrances using metal detectors, bag checks and ticket verification to enforce access protocols
• Monitored crowd behavior to prevent disturbances, fights, or safety hazards
• De-escalate tense situations professionally
• Responded quickly to emergencies, medical incidents, or evacuations, coordinating with onsite staff and emergency responders
• Enforce venue policies, including prohibited items, alcohol regulations and restricted area access
• Conducted perimeter checks and monitored exits to prevent unauthorized re-entry or loitering
• Completed incident reports and activity reports, documenting any violations, injuries, or emergencies accurately
• Communicated with event organizers, law enforcement and fellow security staff

Direct Care Support at Positive Purpose LLC (2023-10 – 2025-05)

• Provide hands-on support to individuals with developmental disabilities, mental health needs, or physical challenges in residential or community settings
• Assisted with daily living activities including bathing, dressing, grooming, toileting and meal preparation
• Monitored and supported client's physical changes or concerns to supervisors or healthcare providers
• Implemented individualized care plans and behavioral support strategies to promote independence and personal growth
• Administered medications in compliance with state regulations and documented all services accurately
• Accompanied clients to community outings, and social engagement to promote inclusion and engagement
• Maintained a clean, safe, and supportive living environment by following health and safety standards
• Documented progress notes, incident reports and communication logs as required by agency policies

Security Officer at Trans West Security (2022-04 – Present)

• Patrol premises, conduct regular patrols of buildings and grounds to ensure security and detect suspicious behavior
• Monitor surveillance systems, observe security cameras and alarm systems to identify and respond to threats or breaches
• Access control, monitor and control access to buildings and/or restricted areas, check ID badges, issue visitor passes and maintain entry logs
• Respond to alarms and emergencies, react quickly to alarms, disturbances, and emergency situations
• Help during evacuations, medical emergencies, and/or security threats
• Report writing, write detailed reports on daily activities, incidents and irregularities
• Conflict resolution, de-escalate conflicts or disturbances and contact law enforcement when necessary
• Inspect equipment, check security cameras, doors, gates, and fire extinguishers for proper function
• Enforce rules and regulations, ensure employees, visitors and the public follow safety and security protocols
• Customer service, assist visitors or employees with directions or inquiries while maintaining a visible security presence
• Collaborate with Law Enforcement, coordinate with police, fire department, and emergency responders as needed

Production Supply Lead at Randstad USA (2021-03 – 2022-03)

• Supervised and coordinated daily activities of supply staff to ensure timely delivery of materials to production lines
• Managed inventory levels of raw materials, components and supplies to prevent shortages or delays in manufacturing
• Monitored material flow and replenishment systems to support continuous production with minimal downtime
• Collaborated with production and warehouse teams to forecast supply needs and resolve material issues
• Tracked and analyzed supply chain performance metrics to improve efficiency and to reduce waste
• Enforced safety protocols and company policies to maintain a safe and compliant work environment
• Trained, coached, and evaluated supply team members to promote productivity and professional growth

Shipping/Receiving at Randstad USA (2021-03 – 2022-03)

• Received, inspected, and documented incoming shipments to ensure accuracy and condition of goods
• Prepared, packaged, and labeled outgoing shipments according to company and carrier requirements
• Verified packing lists, invoices, and shipping documents to ensure proper order fulfillment
• Operated forklifts, pallet jacks, and other warehouse equipment to load/unload materials safely and efficiently
• Maintained accurate inventory records by entering data into warehouse systems
• Communicated with carriers, vendors and internal departments to coordinate deliveries and resolve discrepancies
• Ensured shipping/receiving area remained clean, organized and compliant with safety regulations
• Conducted routine inventory counts and audits

Security Site Supervisor at Harrison Security Services (2018-12 – 2021-03)

• Monitored and secured warehouse premises through routine patrols and surveillance systems to prevent theft, vandalism, and unauthorized access
• Verified and logged all incoming and outgoing deliveries, ensuring only authorized personnel had access to restricted areas
• Conducted security checks on employees, visitors and contractors as per company policies
• Responded promptly to alarms, incidents and emergency situations, coordinating with safety and emergency services
• Maintained detailed daily activity reports and incident logs for management review
• Ensured all security equipment was functional and reported malfunctions immediately
• Assisted in implementing warehouse safety protocols

Sales Associate/janitorial at Marshalls (2019-07 – 2020-07)

• Assisted customers with product inquiries, returns and purchases to ensure satisfaction and repeat business
• Operated POS systems to process cash, credit and refund transactions accurately
• Maintained clean and organized store displays, ensuring items were well-stocked and visually appealing
• Handled customer complaints professionally, resolving issues and escalating when necessary
• Supported inventory management by restocking shelves and helping with inventory counts
• Collaborated with team members to meet daily sales targets and provide a positive shopping experience

Security Officer at Altha Private Security (2018-06 – 2021-02)

• Monitored store premises via foot patrols and surveillance systems to deter theft, vandalism and suspicious behavior
• Responded to incidents involving shoplifting, customer disturbances, or emergencies and completed detailed incident reports
• Collaborated with store management and local law enforcement when needed to resolve security related issues
• Ensured a safe shopping environment by identifying and reporting safety hazards, broken equipment, or suspicious activity
• Supported loss prevention strategies by observing customers and staff, always maintaining situation awareness
• Trained in handling emergency situations including evacuations, fire drills and medical incidents
• Maintained a professional and approachable demeanor while assisting customers

Security Officer at Advanced Guardian Services (2018-01 – 2018-05)

• Patrolled apartment premises, common areas, parking lots and building perimeters to deter unauthorized activity and ensure resident safety
• Monitored security cameras and access control systems to identify suspicious behavior or security breaches
• Responded promptly to incidents, disturbances, and emergency calls
• Coordinated with emergency responders when needed
• Checked credentials of visitors, contractors, and delivery personnel to enforce resident access policies
• Completed daily activity and incident reports for property management review
• Assisted residents with lockouts, safety concerns and after-hours issues in a professional and courteous manner
• Performed regular inspections of doors, gates, lighting and alarm systems to ensure all security features were functional
• Maintained a strong visible presence to promote safety and peace of mind to tenants and staff

Security Officer at Image Security Services (2016-11 – 2017-12)

• Patrolled apartment premises, common areas, parking lots and building perimeters to deter unauthorized activity and ensure resident safety
• Monitored security cameras and access control systems to identify suspicious behavior or security breaches
• Responded promptly to incidents, disturbances, and emergencies

Associate of Science in Criminal Justice – Kaplan College (2011-11)

High School Diploma – South High School (2009-05)