Stephanie Gerrer

Dedicated and organized professional seeking an administrative or customer service position where I can leverage my strong communication, problem-solving, and organizational skills to provide exceptional support and contribute to the efficiency and success of the team. Committed to delivering outstanding service and ensuring positive experiences for clients and colleagues.

Seasonal Sales Associate - Bath and Body Works

(2024-09 - 2025-01)

I effectively maintained store appearance, ensured product availability, and welcomed customers with enthusiasm. I actively demonstrated products, processed shipments efficiently, and operated the register while successfully promoting the BBW Free Rewards program.

Credentialing Specialist - Mindful Support Services

(2022-10 - 2024-04)

I expertly managed a cohort of 500 providers, ensuring their CAQH profiles were updated and the Zoho system was accurately maintained. I submitted applications to a wide range of payers, guaranteeing compliance through thorough checks on provider statuses and meticulous document management.

Program Coordinator - Department of Labor and Industries

(2017-03 - 2018-10)

I rigorously reviewed healthcare provider applications for completeness and accuracy, verified credentials, and actively monitored providers within the Medical Provider Network. My technical assistance was invaluable for program participants, and I played a key role in supporting program development.

Customer Service Specialist 2 - Department of Labor and Industries

(2014-07 - 2017-03)

I provided exceptional customer service, processing contractor applications and managing licensing inquiries with precision. I took charge of the final verification of applications, oversaw office supply procurement, and served as a backup for payment processing as well as electrical support tasks.

BS - Criminal Justice within the Human Services field - Southern New Hampshire University