Stephanie L

Processing of mail, Fed-Ex and UPS packages for the entire facility and moving of office equipment

Mailroom Clerk - Invero

(2022-01)

Processing of mail, Fed-Ex and UPS packages for the entire facility and moving of office equipment

• Mail Cage Duties
• Process daily FedEx/UPS/DHL/USPS
• Pick up outgoing mail from various offices
• Drop off in main lobby for pick-up
• Receive packages at dock and load onto cart

Customer Support - Idea Electronics, Inc.

(2020-01 - 2021-12)

• Assist in customer outreach and engagement, ensuring a personalized and seamless experience for every client
• Promote and sell telecommunications products while communicating brand values clearly to customers
• Provide accurate information about products and services to help customers make informed purchasing decisions
• Collaborate with team members to achieve sales goals, drive customer retention, and meet business objectives
• Track and update customer interactions, ensuring accurate and timely follow-up

Office Assistant - NCS Party Supplies

(2016-01 - 2020-12)

Handling various paperwork tasks and answering incoming calls from customers and vendors

• Organize and file important documents, such as contracts, invoices, and maintenance records
• Assist with data entry and record-keeping
• Prepare and process various forms and reports
• Answer and direct incoming calls in a professional and courteous manner
• Provide information to callers, such as bus schedules, pricing, and company policies
• Take accurate messages and route them to the appropriate individuals
• Assist with administrative tasks, such as scheduling appointments and sending emails
• Provide support to other team members as need

California State University, Fullerton (2019-12)