Mailroom Clerk - Invero
(2022-01)
Processing of mail, Fed-Ex and UPS packages for the entire facility and moving of office equipment
- Mail Cage Duties
- Process daily FedEx/UPS/DHL/USPS
- Pick up outgoing mail from various offices
- Drop off in main lobby for pick-up
- Receive packages at dock and load onto cart
Customer Support - Idea Electronics, Inc.
(2020-01 - 2021-12)
- Assist in customer outreach and engagement, ensuring a personalized and seamless experience for every client
- Promote and sell telecommunications products while communicating brand values clearly to customers
- Provide accurate information about products and services to help customers make informed purchasing decisions
- Collaborate with team members to achieve sales goals, drive customer retention, and meet business objectives
- Track and update customer interactions, ensuring accurate and timely follow-up
Office Assistant - NCS Party Supplies
(2016-01 - 2020-12)
Handling various paperwork tasks and answering incoming calls from customers and vendors
- Organize and file important documents, such as contracts, invoices, and maintenance records
- Assist with data entry and record-keeping
- Prepare and process various forms and reports
- Answer and direct incoming calls in a professional and courteous manner
- Provide information to callers, such as bus schedules, pricing, and company policies
- Take accurate messages and route them to the appropriate individuals
- Assist with administrative tasks, such as scheduling appointments and sending emails
- Provide support to other team members as need
