Stephanie Laboy

Executive and operations support professional with 5+ years of experience supporting leadership, managing competing priorities, coordinating calendars and communications, preparing reports and presentations, maintaining confidential records, and keeping projects and follow-up activities moving. Experienced in healthcare, nonprofit, recruiting, real estate, and client-service environments requiring discretion, strong organization, independent judgment, and attention to detail. Skilled in executive scheduling, research, meeting coordination, reporting, CRM-supported workflows, document management, and using AI tools to improve research, communication, and administrative efficiency.

Department Secretary / Executive Administrative Assistant — Care Management - Dr. P. Phillips Hospital - Orlando, FL

(2026-01)

• Provide executive administrative and operational support to Care Management leadership, coordinating calendars, meetings, communications, documentation, and competing priorities.
• Prepare meeting agendas, follow-up communications, reports, presentations, tracking spreadsheets, and supporting materials for leadership and departmental operations.
• Coordinate information and workflow activity across multiple departments, ensuring requests, deadlines, and follow-up items are communicated and completed.
• Maintain highly confidential departmental and patient-related information in accordance with HIPAA and organizational requirements.
• Support onboarding, reporting, document workflows, and operational tracking using Microsoft Office, Teams, and SharePoint.

Volunteer Program Coordinator - Shepherd's Hope - Orlando, FL

(2024-09 - 2025-12)

• Coordinated calendars, appointments, communications, reporting, and administrative operations supporting leaders across multiple healthcare locations.
• Prepared monthly internal and quarterly state reports, organizing operational data for leadership review and external reporting requirements.
• Coordinated meetings, community events, vendors, logistics, schedules, communications, and follow-up.
• Maintained accurate confidential database records and developed presentations, reports, and supporting documentation for organizational initiatives.

Recruiter - GPAC - Orlando, FL

(2023-06 - 2024-06)

• Managed high-volume scheduling and professional communication among candidates, clients, hiring leaders, and internal stakeholders.
• Coordinated interviews, follow-up, onboarding support, and training logistics while managing multiple active priorities simultaneously.
• Prepared manpower and performance reporting visuals for management review.
• Maintained confidential client and candidate information and tracked activity through each stage of the recruitment process.

Eligibility Specialist — Contract - OurFlorida - Orlando, FL

(2021-09 - 2022-06)

• Supported operations and HR teams with data collection, documentation, compliance activities, and program reporting for regional and statewide initiatives.
• Coordinated information across departments and assisted with process improvements designed to reduce processing time and improve workflow efficiency.

Real Estate Professional — Part-Time - Century 21 Carioti - Orlando, FL

(2020-10)

• Coordinate client communications, appointments, property showings, transaction milestones, closing schedules, and required documentation.
• Manage multiple deadlines and stakeholder requirements throughout the transaction process while maintaining confidential client information.
• Track documentation and next steps to ensure transactions continue progressing toward scheduled closing dates.