Manager / Barista at Boba Tea Zone & Pho Saigon (2023-03 – Present)
- Run daily store operations including cash handling, inventory, and opening and closing duties.
- Train and supervise new employees, create schedules, and make sure the team is working well together.
- Handle customer complaints and resolve issues calmly and professionally.
- Write out employee procedures and store policies to keep things organized and consistent.
- Manage ordering and supply tracking to keep costs low and reduce waste.
Server at California Noodle & Grill (2022-08 – 2023-10)
- Provided fast and accurate table service in a busy restaurant environment.
- Worked closely with kitchen staff to make sure orders came out correctly and on time.
- Kept the dining area clean and made sure every guest felt welcome.
Cashier / Customer Service at Jack in the Box (2021-12 – 2022-07)
- Took customer orders and processed payments quickly and accurately.
- Balanced the register and followed food safety and sanitation rules.
- Practiced staying calm and professional even in stressful situations.
Receptionist at Tipy Toe Nails 2 (2019-01 – 2021-05)
- Scheduled appointments, answered phones, and checked clients in and out.
- Kept client records organized and made sure day-to-day operations ran smoothly.
Patient Services Volunteer at Woodcrest Hospital (Present)
- Spend time with elderly patients, providing companionship and a friendly face during their stay.
- Assist patients with small needs and communicate with medical staff in a respectful and helpful way.
- This experience taught me a lot about patience, listening, and caring for people who need support.
Volunteer Leader at Quang Thien Temple (2022-01 – Present)
- Come in every Sunday to help prepare vegetarian meals for children, adults, and resident monks.
- Plan and lead activities for kids attending weekly services and coordinate volunteers for large events.
- Help organize celebrations like the Mid-Autumn Festival, including games, decorations, and family activities.
- Support charity events and fundraisers to give back to the local community.
Vietnamese Community Volunteer at Vietnamese Community (2022 – Present)
- Help organize cultural events for local Vietnamese families and children in the community.
- Assist with activities, award distributions, and keeping Vietnamese traditions alive for younger generations.
