Table Games Dealer at Hollywood Casino Joliet (2025-06 – 2026-07)
Game Knowledge
- Blackjack
- Mississippi Stud
- 3 card poker
- Ultimate Texas Holdem
Lead Receptionist at Morris Dermatology (2024-07 – 2025-07)
- Greet and welcome guests in a friendly and professional manner
- Answer and screen phone calls
- Scheduling patients for multiple providers and locations
- Maintaining office cleanliness and organization of resources
- Able to multi-task and pay attention to detail
- Training new hires on insurance
Esthetician at Kohler Waters Spa in Burr Ridge (2023-07 – 2024-05)
- Conducted facials, dry and wet body treatments in a fast-paced environment.
- Maintained a relaxed and positive atmosphere for clients.
Lead Spa Attendant Coordinator at Kohler Waters Spa in Burr Ridge (2022-05 – 2023-02)
- Provided excellent customer service to members and guests, ensuring a welcoming experience.
- Managed appointment bookings and answered inquiries over the phone.
- Supervised staff and maintained high standards of service.
- Serve as a role model for high standards in guest service, grooming and uniform standards, and spa service knowledge.
- Maintain neatness, cleanliness, and professionalism at all times. Supervise team members to include, but not limited to, scheduling, training, providing performance reviews, assisting in the hiring process, and administering disciplinary actions when necessary.
- Be courteous, professional and friendly when interacting with clients and associates.
- Resolve customer challenges. Assure guests you will do whatever you can to accommodate their needs.
- Training 4 or more staff at one time. Ensuring proper training with the following policies and standards.
