Stephaniee Vega

Energetic and customer-focused hospitality professional with 8+ years of experience in high-volume restaurants. Skilled at delivering seamless dining experiences, upselling food and beverages, and maintaining accuracy in a fast-paced environment. Known for a warm, professional demeanor and ability to exceed guest expectations while supporting smooth team operations.

Server at Nusret Steakhouse (2019-01 – 2020-04)

• Deliver attentive service to an average of 65+ guests per shift in a high-volume dining room.
• Upsell premium menu items and beverage pairings, boosting average check size by 20%.
• Manage POS transactions and consistently achieving top guest satisfaction scores.

Server at Club Steak George Martin (2016-08 – 2017-10)

• Provided excellent table service to 20–30 tables per night in a busy American Chophouse restaurant.
• Assisted with hosting responsibilities including seating arrangements and reservation management.
• Supported training of new hires, ensuring adherence to service and sanitation standards.
• Praised by guests and supervisors for professionalism and warm hospitality.

Bartender at The Hub Billiards (2015-05 – 2016-07)

• Prepared high-quality beverages and maintained a clean, welcoming environment.
• Memorized menu items and daily specials to efficiently answer guest questions.
• Increased customer loyalty by providing personalized service and handling special requests.

Crew Member at Trader Joe's (2014-11 – 2015-04)

• Assisted customers while on the sales floor, and register, always focusing on developing positive customer relations.
• Served and assisted customers, worked on the cash register, stocked groceries and opening and closing the store.
• Provided detailed product knowledge and coordinated returns & complaints for dissatisfied customers.
• Prepared and served featured product samples in demonstration area (Joe's Cafe), according to product guidelines.
• Identified customers in need and helped ensure complete customer satisfaction

Server/Expeditor/Food Runner at Cypress Woods Golf and Country Club (2013-07 – 2014-09)

• Delivered fine-dining service to 50+ guests per shift, ensured a polished and welcoming member experience.
• Acted as a liaison between kitchen and floor staff, expediting and coordinating up to 250+ covers during peak service and banquet events.
• Supported multi-course dining and private events serving 150+ guests, maintaining seamless communication and service flow.
• Trained new staff in service standards, food running, and expediting, helping maintain consistency and efficiency across the team.

Bachelor of Arts in Sociology Human Services – State University of New York at New Paltz (2013-05)

New York State High School Advanced Regents Diploma – Baldwin Senior High School (2009-06)