Server at Nusret Steakhouse (2019-01 – 2020-04)
- Deliver attentive service to an average of 65+ guests per shift in a high-volume dining room.
- Upsell premium menu items and beverage pairings, boosting average check size by 20%.
- Manage POS transactions and consistently achieving top guest satisfaction scores.
Server at Club Steak George Martin (2016-08 – 2017-10)
- Provided excellent table service to 20–30 tables per night in a busy American Chophouse restaurant.
- Assisted with hosting responsibilities including seating arrangements and reservation management.
- Supported training of new hires, ensuring adherence to service and sanitation standards.
- Praised by guests and supervisors for professionalism and warm hospitality.
Bartender at The Hub Billiards (2015-05 – 2016-07)
- Prepared high-quality beverages and maintained a clean, welcoming environment.
- Memorized menu items and daily specials to efficiently answer guest questions.
- Increased customer loyalty by providing personalized service and handling special requests.
Crew Member at Trader Joe's (2014-11 – 2015-04)
- Assisted customers while on the sales floor, and register, always focusing on developing positive customer relations.
- Served and assisted customers, worked on the cash register, stocked groceries and opening and closing the store.
- Provided detailed product knowledge and coordinated returns & complaints for dissatisfied customers.
- Prepared and served featured product samples in demonstration area (Joe's Cafe), according to product guidelines.
- Identified customers in need and helped ensure complete customer satisfaction
Server/Expeditor/Food Runner at Cypress Woods Golf and Country Club (2013-07 – 2014-09)
- Delivered fine-dining service to 50+ guests per shift, ensured a polished and welcoming member experience.
- Acted as a liaison between kitchen and floor staff, expediting and coordinating up to 250+ covers during peak service and banquet events.
- Supported multi-course dining and private events serving 150+ guests, maintaining seamless communication and service flow.
- Trained new staff in service standards, food running, and expediting, helping maintain consistency and efficiency across the team.
