Shift Supervisor
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Versatile team member with experience handling tasks smoothly and efficiently as a shift supervisor and airline catering security screener. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company. Hardworking multi-tasker who is self-driven with proven leadership, problem solving and excellent communication skills
Banquet Bartender 07/2009 to 12/2012
Hilton San Diego Bayfront – San Diego, Ca
Closed out cash register and prepared cashier report at close of business.
Prepared for events by setting up bar, stocking supplies and arranging tables.
Checked ID cards and verified bar guests were of legal age.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Responded to guest questions and requests with friendly and knowledgeable service.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Catering Screener 05/2005 to 10/2006
SCIS Air Security Corporation – San Diego, CA
Checked equipment during each shift to assess functionality.
Maintained accurate reports and records
Completed projects and work assignments despite tight deadlines.
Recognized and reported defective material and equipment to shift supervisor.
Carried out day-day-day duties accurately and efficiently.
Searched and inspected airline catering carts and vehiucles
Starbucks Shift Supervisor 12/2002 to 01/2005
Starbucks – San Diego, CA
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Associates in Arts Psychology-Allan Hancock College
Associates in Arts Social Sciences-Allan Hancock College
Associates in Arts Social and Behavioral Sciences-Allan Hancock College
