Stephen

Well-trained individual with working knowledge of surface leveling and applying grout and other adhesives. Effective Tile Setter taking on special projects and working quickly and efficiently. Dependable employee offering math, measuring and time management skills.

TILE SETTER at Hometown Tile & Service (2017-05 – Present)

• Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
• Assisted clients in selecting grout colors that complemented their chosen tile design, enhancing overall aesthetics of the finished project.
• Documented tile materials and supplies used in each project for proper recordkeeping and billing.
• Performed regular maintenance on tools and equipment to ensure optimal functionality during each project.

CAR BUYER/SALES REPRESENTATIVE at Datalot (2014-11 – 2016-04)

• Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
• Collaborated with other industry professionals to stay informed on current market trends and pricing fluctuations.
• Forecasted purchasing trends and improved merchandising strategies.
• Cultivated relationships with wholesalers and distributors to increase inventory availability.
• Improved efficiency of the car-buying process by utilizing advanced negotiation skills to secure competitive prices on vehicles.
• Devised and implemented policies and procedures for purchasing and inventory control.
• Gave and documented fair, competitive, and transparent price quotes.
• Achieved repeat business through consistently exceeding client expectations throughout the entire buying process.

CAR BUYER/SALES REPRESENTATIVE at Junk Car Experts (2012-01 – 2014-11)

• Increased customer satisfaction by providing personalized car buying experiences.
• Managed and maintained purchase orders and invoices.
• Improved efficiency of the car-buying process by utilizing advanced negotiation skills to secure competitive prices on vehicles.
• Devised and implemented policies and procedures for purchasing and inventory control.
• Gave and documented fair, competitive, and transparent price quotes.
• Developed and managed budgets for purchasing and projected purchasing needs.
• Achieved repeat business through consistently exceeding client expectations throughout the entire buying process.
• Streamlined the car purchasing process, saving time and effort for both clients and dealerships.
• Designed and implemented process improvements to streamline purchasing process.
• Built long-term supplier relationships with vendors to establish quality and competitive pricing.

IRRIGATION TECHNICIAN/GROUNDS CREW MEMBER at Wabeek Country Club (2010-04 – 2012-01)

• Supervised installation work of other technicians to make sure systems were fully operational.
• Inspected sprinkler heads across grounds and identified maintenance needs.
• Completed pre- and post-operation inspections of equipment and performed preventive maintenance as needed.
• Prioritized and corrected irrigation breaks to quickly restore service.
• Monitored fields for pests, weeds and diseases and applied fertilizer, herbicides and pesticides.
• Installed and maintained irrigation systems for healthy turf development.
• Maintained irrigation systems, recirculators and water features in excellent condition through continuous upkeep.
• Adjusted machinery and notified supervisors of malfunctions.
• Ensured proper functioning of all irrigation equipment, resulting in consistent water distribution across landscapes.
• Worked closely with fellow technicians while sharing knowledge about specific project challenges or new technologies being introduced into the field.
• Operated complex irrigation systems with computer controls and extensive distribution lines.
• Streamlined inventory management by organizing supplies, tools, and spare parts for easy accessibility during job assignments.

TILE SETTER HELPER at Creative Ceramic Tile (2008-04 – 2011-08)

• Contributed to a safe working environment by promptly addressing potential hazards or issues related to equipment usage.
• Maintained safe, clean and organized work environment.
• Facilitated timely project completions by removing old flooring or wall coverings as needed before starting tile installations.
• Completed skilled repairs of existing tile installations.
• Created watertight finish on tiles by sealing surfaces and adding grout.
• Supported client needs effectively by adjusting work schedules based on project requirements or preferences.
• Increased customer satisfaction by maintaining a clean and organized workspace during projects.
• Minimized errors during installations through careful layout planning using spacers and leveling systems to ensure uniform placement.
• Optimized workflow by effectively managing inventory levels of tools and materials on job sites.
• Inspected floors before, during and after tile installation and reported identified concerns.
• Delivered exceptional results within tight deadlines by prioritizing tasks according to project specifications.
• Refined skills under experienced Tile Setters'' guidance while keeping track of new industry trends and best practices for continuous improvement efforts.
• Set up and removed support structures such as folding ladders and scaffolding.
• Expedited finishing processes through efficient grouting, sealing, caulking, and polishing tasks.
• Installed tile flooring in residential homes and commercial buildings.
• Used specialized tools and equipment to cut, shape and install tile.
• Cut and prepared tiles for installation following precise measurements and job specifications.
• Arranged or stored machines, tools and equipment.
• Ensured accurate measurements for cutting tiles, resulting in a precise fit and professional appearance.
• Enhanced project completion rates by providing support to the lead Tile Setter with various tasks.
• Delivered excellent customer services, promptly addressing concerns and questions.
• Streamlined operations by loading trucks with necessary supplies before each job site visit.
• Upheld high-quality standards while working on both residential and commercial projects requiring different approaches to tile installation methods.
• Boosted productivity with proper tool maintenance and organization, allowing for easy access during projects.
• Read and understood project specifications to properly prepare grout, cleaning solutions and other mixtures.

TILE SETTER HELPER at D&E Superior Tile (2000-06 – 2008-03)

• Contributed to a safe working environment by promptly addressing potential hazards or issues related to equipment usage.
• Maintained safe, clean and organized work environment.
• Facilitated timely project completions by removing old flooring or wall coverings as needed before starting tile installations.
• Increased customer satisfaction by maintaining a clean and organized workspace during projects.
• Minimized errors during installations through careful layout planning using spacers and leveling systems to ensure uniform placement.
• Inspected floors before, during and after tile installation and reported identified concerns.
• Refined skills under experienced Tile Setters'' guidance while keeping track of new industry trends and best practices for continuous improvement efforts.
• Installed tile flooring in residential homes and commercial buildings.
• Cut and prepared tiles for installation following precise measurements and job specifications.
• Arranged or stored machines, tools and equipment.
• Ensured accurate measurements for cutting tiles, resulting in a precise fit and professional appearance.
• Upheld high-quality standards while working on both residential and commercial projects requiring different approaches to tile installation methods.
• Read and understood project specifications to properly prepare grout, cleaning solutions and other mixtures.

COOK/ASSISTANT MANAGER at Chicken Shack (1998-05 – 2005-09)

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
• Identified inefficiencies leading to improved productivity.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Maintained food safety and sanitation standards.
• Measured, weighed, and mixed appropriate ingredients according to recipe directions.
• Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
• Monitored food quality and presentation to maintain high standards.
• Showcased excellent knife skills for precise cutting and preparation of various ingredients.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Trained and supervised cooking staff to expertly meet daily needs.
• Tasted, smelled, and pierced food with fork to verify sufficient cooking.
• Reduced food waste significantly by implementing proper portion control and storage techniques.
• Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
• Prepared and served various food items in fast-paced environment.
• Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.
• Measured and mixed ingredients according to precise recipes for best results.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
• Collaborated with the management team to develop new menu items based on customer feedback and preferences.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Managed opening and closing shift kitchen tasks.
• Prepared meals efficiently under time constraints for timely service during peak hours.

GOLF CADDIE at Red Run Golf Club (1994-06 – 1997-09)

• Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
• Supervised gameplay and monitored guests' actions to prevent theft.
• Contributed to increased member retention rates through consistent delivery of high-quality customer service experiences.
• Organized efficient practice sessions for golfers, preparing them for upcoming competitions or casual rounds alike.
• Enhanced golfer experience by providing strategic advice on course layout and shot selection.
• Fostered a positive atmosphere within the caddie team through effective communication and collaboration efforts.
• Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
• Maintained smooth pace of play for golfers on course.
• Cleaned and maintained balls, clubs, and course amenities.
• Promoted a safe golfing environment by adhering to established safety guidelines during inclement weather conditions.
• Assisted players in improving game play.

High School Diploma – Berkley High School, Berkley, MI (2001-06)