Stephen Cramer

Dynamic project manager and lead installer at Renew Home Remodeling, skilled in system installations and project management. Achieved enhanced workflow efficiency through effective task delegation and coaching, ensuring timely, high-quality installations. Committed to safety and customer satisfaction, fostering strong relationships that drive referrals and loyalty.

Lead Installer/project Manager - Renew Home Remodeling - Columbus, OH

(2017-02 - 2026-07)

• Assisted in installation projects while following safety guidelines and quality standards.
• Supported team members through training on best practices and equipment operation.
• Helped coordinate project schedules and resource distribution to enhance workflow efficiency.
• Aided in implementing process improvements that increased installation precision and minimized rework.
• Contributed to customer satisfaction by executing timely and accurate installations.
• Guided junior installers in a supportive learning environment to foster skill development.
• Provided on-site guidance to confirm compliance with safety regulations and protocols.
• Conducted inspections after installations to ensure customer satisfaction and promptly address any issues.
• Removed damaged tile, brick, and mortar during project demolition tasks.
• Built and maintained professional relationships with customers and vendors to encourage loyalty and referrals.
• Operated tools, equipment, and machinery according to safety protocols.
• Assisted in planning and executing remodeling projects to meet completion timelines.
• Met project deadlines while maintaining build quality and safety standards.

GED - Gahanna Lincoln (1999-06)