Cannabis Delivery Driver - DRIS/YGP - Massachusetts
(2025-07)
- Delivered cannabis products to dispensaries throughout Massachusetts, ensuring compliance with CCC regulations and company SOPs.
- Maintained accurate records of deliveries, including manifests, time of delivery, recipient's name, and special instructions.
- Collaborated with dispatchers to coordinate daily delivery schedules and communicated delivery status or concerns.
- Maintained close relationships with dispensary leads, intake teams, and managers while providing professional and courteous service.
- Efficiently handled cash transactions and reconciled delivery materials as needed.
- Assisted in warehouse operations during downtime, including packaging, pricing, and labeling to support logistics.
- Trained new drivers on company policies, procedures, and safe driving practices, emphasizing compliance and security protocols.
- Cultivated positive relationships with regular customers and dispensary staff through friendly interactions.
Delivery Driver - ARL/MariMed
(2025-02 - 2025-07)
- Delivered packages and goods to customers in a timely and efficient manner, ensuring safe handling and transportation.
- Maintained accurate records of deliveries, including manifests, time of delivery, recipient's name, and special instructions.
- Ensured compliance with safety protocols and secure handling of fragile or regulated items.
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally.
- Assisted in warehouse operations during downtime to support delivery logistics.
- Built positive relationships with customers through professional and courteous interactions.
Business Development Manager - Navy Mutual Aid Association
(2021-11 - 2025-01)
- Led cross-functional teams and implemented strategies requiring attention to detail and regulatory compliance.
- Conducted market research and maintained accurate records to support business operations.
- Developed solutions for client challenges, demonstrating strong communication and reasoning skills.
Member Service Representative - USAA
(2016-03 - 2021-07)
- Provided exceptional customer service, addressing inquiries and resolving issues professionally.
- Assisted members with account transactions and maintained accurate documentation.
- Collaborated with other departments to resolve complex issues and ensure compliance with policies.
Pharmacy Delivery Driver - Polaris Pharmacy Services
(2018-01 - 2021-01)
- Delivered medications to nursing facilities, ensuring compliance with state regulations and accurate documentation.
- Maintained a clean and organized delivery vehicle, adhering to safety and security protocols.
- Managed inventory and tracked deliveries, ensuring accuracy and regulatory compliance.
- Handled confidential patient information with discretion and maintained privacy at all times.
- Assisted in loading and unloading delivery vehicles, ensuring secure handling of medications.
Sales Manager - AAA
(2015-02 - 2016-03)
- Led a team of sales representatives, providing coaching and ensuring compliance with company policies.
- Developed and implemented strategic plans, maintaining accurate records and supporting operational goals.
Brand Ambassador - AAFMAA
(2006-09 - 2014-12)
- Represented the brand at events, maintaining a professional image and clear communication with clients.
- Managed inventory of promotional items and ensured compliance with event protocols.
Insurance Sales Representative - Long & Foster Insurance
(1999-09 - 2004-07)
- Utilized consultative selling techniques and maintained accurate documentation for client interactions.
- Attended events and ensured compliance with industry regulations and company policies.
Army Cadet & Platoon Leader - U.S. Army National Guard
(1983-10 - 1986-08)
- Managed logistics operations, transportation, and supply chain management for a platoon.
- Conducted risk assessments and implemented safety protocols to ensure compliance with regulations.
- Maintained accurate records of personnel and training certifications
U.S. Army Soldier - U.S. Army
(1980-08 - 1983-08)
- Led a squad, providing guidance and ensuring compliance with operational procedures.
- Monitored performance, tracked key indicators, and maintained accurate records.
- Facilitated communication and resolved conflicts to support team objectives.
