Triage Support Specialist - Youth Villages - Woburn, MA
(2019-11)
Part-time - 30hrs weekly
- Use computers for various applications, such as database management, word processing, and Excel.
- Answer phone calls from clients in crisis and assist them with problem solving.
- Use therapeutic techniques verbally de-escalate potentially dangerous situations and activate response ready staff as needed.
- Make recommendations and assist client with forming an action plan and utilizing a safety plan.
- Document content of phone calls and actions taken.
- Make referrals to appropriate agencies.
- Utilize appropriate techniques such as thought-distraction, restructured thinking, and breathing and relaxation.
- Audit charts
OTP Clinician - High Point Treatment Center - Brockton, MA
(2019-02)
Full-time 40 hrs weekly
- Formulate treatment plans based on client goals and aligned with Harm Reduction model
- Conduct individual counseling sessions utilizing CBT, DBT, Motivational interviewing and psychoeducation
- Facilitate group counseling sessions utilizing CBT, DBT, Motivational interviewing and psychoeducation
- Track and monitor progress for compliance and accountability.
- Complete various assessments such a suicide-risk, homicide-risk, HIV risk, and nicotine dependence.
- Educate the proper use of Narcan
- Collaborate with outside agencies and professionals to ensure the best care for client.
- Use various computer programs for the proper documentation of clinical functions.
- Collaborate with other agencies and professionals such as Physicians, Psychiatrists, case managers, probation officers, DCF social workers, insurance companies and homeless shelters
- Assist clients with problem solving and obtaining life skills and meeting transportation and housing needs.
IHT Clinician - Northeast Family Services - Norwood, MA
(2017-07 - 2019-02)
Full-time 40 hrs weekly
- Complete comprehensive assessments of families.
- Complete child and adolescent needs assessments on clients.
- Create safety plans for the family.
- Assist the family with identifying areas of need.
- Assist family with recognizing and utilizing strengths.
- Formulate treatment plans based on family strengths and needs.
- Conduct family therapy sessions in the client's home.
- Conduct individual therapy sessions in the home.
- Utilize computers for various applications, such as word processing and CareLogic for the proper documentation of clinical functions.
- Assist family's with skill building in areas of effective communication, parenting education, boundaries, behavioral management, emotional regulation
- Attend meetings with various agencies to include school personnel, community supports, Department of Children and Family, Foster parents, psychiatrists, psychologists, case managers, and family of client.
Assistant Director of Operations - Community Resources for Justice - Boston, MA
(2015-08 - 2016-09)
Full-time 40 hrs weekly
- Responsible for the supervision and operation of Coolidge and McGrath house 24 hours a day/7 days a week.
- Supervised staff on every shift weekly and provided feedback during each shift.
- Responsible for the safety and security of 130 male residents at Coolidge and 20 female residents at Mcgrath.
- Supervise Program Monitors - assist with hiring, staff discipline, training, and performance evaluations; prepare staff schedules; Facilitate staff meetings and participate in treatment team meetings.
- Oversee all facility related functions, repairs and daily maintenance, ensuring compliance with FBOP, ACA standards, and other contractual expectations.
- Ensure structure and accountability are maintained, resident service needs are addressed, and documentation and content of resident files is up to standards.
- Ensure appropriate disciplinary action is taken and appropriate procedures are followed, in accordance with FBOP, SCSD, and MA Parole requirements.
- Conduct monthly audits to ensure all medications are distributed properly, accounted for accurately, and all procedures are being followed.
- Ensure appropriate resident progress through program components and level privileges, from admission to eventual release/termination.
- Create and implement policies and procedures that will assist with a more efficient operation.
- Assessment committee member
- Conduct weekly staff supervision sessions to maintain accountability and quality control
- Facilitate monthly program meetings
- Conduct staff and resident investigations
- Conduct resident disciplinary hearings
- Review and track trainings to ensure staff compliance
- Responsible for ensuring new staff complete all new hire trainings
- Ensure staff communication, documentation, and professionalism are exceptional.
- Attend management trainings and seminars.
Drug Abuse Treatment Specialist - Federal Bureau of Prisons - Montgomery, AL
(2014-12 - 2015-05)
Full-time - 40hrs weekly
- Manage a case load of inmates diagnosed with various substance abuse disorders.
- Screen inmates to prioritize those most in need of drug education and drug treatment services.
- Formulate treatment plans for inmates
- Conduct individual counseling sessions
- Facilitate group counseling sessions.
- Utilize the computer and electronic medical record application for proper documentation of sessions.
- Interview, hire, and supervise the inmate orderlies within the psychology department.
- Assist the inmates with conflict-resolution.
Psychology Technician - Federal Bureau of Prisons - Lewis Run, PA
(2013-05 - 2014-12)
Full-time - 40hrs weekly
- Responsible for monitoring, tracking, and logging all incoming and outgoing inmates to ensure psychological services is in compliance with policy
- Responsible for the completion of the mental health section in the inmate skills development system.
- Responsible for the administration, scoring and distribution of a variety of psychological tests
- Maintain tracking logs for Special Housing Unit monthly monitoring, medical duty status monthly contacts, monthly psychotropic compliance, suicide watch monitoring, requests for services, and incoming inmates.
- Responsible for speaking to the inmates during admissions and orientations to provide them with all the necessary information in reference to Psychological services as well as Drug treatment
- Manage the inmate suicide cadre program.
- Conduct crisis intervention with inmates and staff
- Co-facilitate trauma and anger management groups with the clinical psychologist.
Correctional Officer - Federal Bureau of Prisons - Lewis Run, PA
(2006-04 - 2013-05)
Full-time 40 hrs weekly
- Ensure safety and security of staff and inmates
- Manage and supervise a case load of inmates on various work assignments
- Perform cell searches and common area sweeps to gather and dispose of various contraband items
- Respond to emergencies such as inmate fights, staff assaults, and medical emergencies.
- Monitor inmates and document suspicious behavior.
- Supervise inmates while they visit with their families.
Intensive Adult Probation/Parole Officer - McKean County Probation Department
(2004-10 - 2006-04)
Full-time 37.5 hrs weekly
- Manage and supervise a caseload on drug and alcohol abuser
- Manage and supervise a caseload of sexual offenders