Steve Sagredo

Bilingual Airport Operations professional with hands-on experience at Spirit Airlines and documented training in GAT, FAA protocols, HAZMAT/OSHA, and Homeland Security procedures. Experienced supporting passenger-facing operations in high-volume terminal environments while maintaining safety, compliance, and service standards. Known for calm communication, attention to detail, and dependable support in fast-paced, security-sensitive settings.

Fluent in English and Spanish, with a focus on efficient passenger assistance and operational reliability.

Telemarketer - Solar Inc - Van Nuys, CA

• Conducted outbound outreach and built rapport with prospective clients through clear, professional communication.
• Handled objections and followed call scripts consistently to support outreach goals.
• Maintained accurate records of customer interactions and follow-up details.
• Applied persistence, time management, and customer-service skills in a fast-paced environment.

Customer Service Agent - Spirit Airlines - Burbank

(2025-07 - 2026-05)

• Completed airport-pertinent training with GAT.
• Completed HAZMAT/OSHA and Homeland Security training through Spirit Airlines.
• Applied knowledge of FAA protocols and regulations in a high-security airport environment.
• Supported safe, compliant, and efficient passenger-facing operations.

Bachelor of Arts - History - California State University, Los Angeles (2022-08 - 2025-05)