Senior HR IT System Analyst - Allegion - Carmel, IN
(2023-07 - 2026-09)
Senior UKG Pro Workforce Management system administrator supporting a global manufacturing company.
- Led the successful migration from Workforce Central 8.1 to UKG PRO WFM.
- Designed, built, and maintained system configurations in alignment with pay policies, labor laws, and union CBAs with varying levels of complexities.
- Developed comprehensive test scripts and performed end-to-end testing for all system enhancements.
- Experience with Workday payroll and employee integrations, monitoring data flow and resolving issues.
- Developed data-driven custom reports, Dataviews, and Hyperfinds to support business and operational needs.
- Administered user access, security profiles, and employee visibility to ensure appropriate system permissions.
- Diagnosed and resolved system and user issues using Assist incident ticket processes.
- Managed firmware upgrades, configuration, and troubleshooting the 9000, 9100, and DX timekeeping devices.
- Partnered with HR, Payroll, IT, Finance, and Operations to align WFM solutions with business strategy and organizational growth.
Senior Kronos HRIS Analyst - Schneider Electric - North America
(2020-10 - 2023-03)
Administrator of UKG/Kronos Workforce Central and UKG PRO WFM for the U.S., Canada, and Mexico.
- Built WFC configurations including pay and break policies, pay rules, accruals, activities, attestations.
- Supported UKG Dimensions implementation and HCM integrations using Agile methodology and JIRA.
- Developed automated manager notifications, including overtime alerts, and supported PTO purchase/buyback functionality.
- Managed 400+ InTouch time clocks, including installation, configuration, and troubleshooting.
- Modified and maintained WIM interfaces; resolved data import/export and integration issues.
- Created Hyperfinds, Genies, and SQL-based reports for analysis and business reporting.
- Provided payroll support and resolved data issues between Kronos and Dayforce.
Kronos/HRIS Administrator - Drybar Holdings LLC - Irvine, CA
(2019-01 - 2020-03)
Administered Kronos Timekeeping, Payroll, and HR applications for a nationwide organization.
- Led the Kronos WFC upgrade from 7.0 to 8.1.4.
- Project Lead for Ceridian Dayforce HR/Payroll implementation, managing configuration, testing, milestones, and deliverables.
- Led requirements and discovery sessions with business stakeholders, vendors, and consultants.
- Configured applications to support labor laws, pay policies, and business processes.
- Supported Payroll with troubleshooting, reconciliation, and issue resolution.
- Managed Kronos WIM interfaces and data integrations between HR and Payroll systems.
- Configured MyTimestamp/Attestation for meal and break rules, split shifts, and punch exceptions.
- Developed SQL-based reports and provided data analysis.
- Created user documentation and delivered HCM/Kronos training.
System Administrator - See’s Candies - Carson, CA
(2015-09 - 2019-01)
Administered Kronos WFC and served as the HRIS point of contact for Payroll and Human Resources.
- Configured access profiles, accruals, scheduling, wage profiles, work rules, pay codes, and business structure.
- Managed timekeeping data integrity and payroll exports to Oracle E-Business HCM.
- Maintained WIM interfaces, data extracts, and FTP/MoveIT integrations.
- Developed custom reports using Genies, Hyperfinds, and SQL.
- Configured and performed firmware upgrades on Kronos time clocks and troubleshoot and resolved issues.
- Trained employees and developed user documentation.
Senior Business Analyst - St Joseph Health - Irvine, CA
(2013-04 - 2015-09)
Responsible for supporting the Kronos WFC application across multiple servers and 4500 series timeclocks for multiple healthcare facilities supporting over 10,000+ employees.
- Managed cross-functional application projects within established timelines and budgets.
- Provide support, guidance and training to the users on the use of Kronos application and time clocks.
- Develop, build, and test HR applications and provide professional documentation.
- Reconcile all time and attendance, payroll and accrual balances issues to ensure accuracy.
- Develop SQL queries on Oracle relational database to provide analysis and reports.
- Troubleshoot and resolve user inquires and issues in a timely professional manner.
- Setup and configured Navigator in Kronos 7.0 environment.
- Supported implementing, upgrading, and maintaining Kronos Time & Attendance modules.
- Kronos configuration including, user profiles, pay rules, PCDs, for multiple shifts, overtime pay, and scheduling.
- Maintained a strong working relationship with Kronos to guarantee the system is current with new releases and fixes to ensure optimal performance.
Project Manager - Kronos - Irvine, CA
(2011-09 - 2013-02)
- Managed Kronos Telestaff implementations from planning through deployment
- Developed project plans, timelines, milestones, and resource requirements.
- Gathered business requirements and designed solutions aligned with client processes.
- Managed project scope, deliverables, and billable hours
Project Consultant - Ventura Foods - Brea, CA
(2010-09 - 2011-01)
- Managed Kronos HTML upgrade to version 6.0.
- Coordinated project timelines, responsibilities, issues, and changes.
- Configured Kronos to align with business processes and improve data integrity.
- Redesigned inefficient processes and trained users on optimized system functionality.
Application Specialist - Sycuan Casino - El Cajon, CA
(2007-10 - 2010-10)
- Administered iSeries network infrastructure, including security, configuration, backups, and troubleshooting.
- Managed technical projects from cost analysis through implementation and documentation.
- Led Kronos upgrades from versions 4.1 to 5.2 and 6.0.
- Configured Kronos security, profiles, scheduling, reporting, and user menus.
- Implemented and maintained HRLogix applicant tracking and reporting.
- Developed HR, Finance, and Hospitality reports using CL, SQL, 400 Query, Cognos, and Excel.
