Steven Cardenas

Steven Cardenas is a 2024 Southwestern Oklahoma State University Graduate at the Dobson School of Business and Technology. Steven earned his Bachelor's of Business Administration degree in Finance and completed his studies with Cum Laude Honors (3.697 GPA). Steven currently resides in Oklahoma City, Oklahoma.

Epic Logistics, Amazon Delivery Driver December 2024 - Current

• Safely drives and operates delivery service provider vehicle at all times.
• Uses handheld device for obtaining routing information, and customer delivery information.
• Loads and unloads packages onto and from vehicle to deliver to customers.
• Navigates a variety of routes throughout the dispatched delivery area.
• Accurately identifies and delivers customer packages in a fast-paced work environment.
• Drives and performs work in varying weather conditions.

• Organized and loaded outgoing parcel packages into personal vehicle for delivery.
• Scanned and delivered an average of 100+ outgoing parcel packages daily using UPS’s proprietary Delivery Information Acquisition Device (DIAD).
• Conducted safety checks on personal vehicle prior to daily route, maintains road safety standards, and performed regular automotive maintenance to ensure on-road safety compliance.
• Fostered positive interactions with UPS customers when delivering parcel packages to residential homes.
• Collected scheduled parcel pickups during designated route delivery and returns to designated UPS shipping hub.

• Utilized computer software to enter financial data and keep records organized.
• Managed business account reconciliations utilizing property management and accounting software Appfolio.
• Facilitated all incoming real property closing checks and mobile deposited into business checking account.
• Assisted in preparing company books for month-end closing and quarterly reports.

• Loaded outbound shipments onto semi-truck trailers and unloaded inbound shipments from semi-truck trailers for warehouse storage.
• Safely and efficiently operated a standing forklift throughout the warehouse environment.
• Located and moved merchandise pallets to appropriate storage locations for picking and packing.
• Built, rebuilt, picked, and stacked pallets for warehouse use, and relocated pallet stacks to designated work areas.
• Performed safety checks and basic maintenance on the forklifts before shift start and upon shift completion and identified and reported all mechanical and electrical faults of forklifts to immediate supervisor for maintenance carried out by a certified warehouse technician.

• Organized and loaded outgoing parcel packages into personal vehicle for delivery.
• Scanned in and delivered an average of 100+ outgoing parcel packages daily using UPS’s proprietary Delivery Information Acquisition Device (DIAD).
• Conducted safety checks on personal vehicle prior to daily route, maintaining road safety standards, and performed regular automotive maintenance to ensure on-road safety compliance.
• Met with and greeted 50+ UPS customers daily with a positive attitude and a warm smile when delivering parcel packages to homes and businesses.
• Collected daily and on-demand scheduled parcel pickups during designated route delivery and facilitated the collection of payments via cash and/or checks from UPS Customers

• Remained up-to-date with paint industry trends and continuously sought ways to innovate and improve services.
• Met with potential clients to discuss painting project needs, provide estimates, and explain the scope of work.
• Built and maintained strong relationships with clients, providing excellent customer service from initial consultation through project completion.
• Handled customer inquiries, feedback, and concerns promptly to ensure client satisfaction.
• Performed prep work to various surfaces to be painted including covering floors with drop cloths, spackling wall holes, repairing minor drywall defects, sanding rough surfaces, caulking necessary areas, primed surfaces as necessary, and applied various paint coverings utilizing brushes, rollers, or airless spray guns. 
• Led a team of painters and maintained / managed a network of outside painting subcontractors to meet project volume needs, ensuring projects were completed on time and to the highest quality standards.

Knowledge, Skill, and Ability:

• Skilled in providing exceptional customer service, with experience interacting positively with various stakeholders in various settings.
• Strong problem-solving skills, demonstrated through the ability to identify issues, implement solutions, and make sound decisions in fast-paced and dynamic environments.
• Highly organized with the ability to prioritize tasks, manage multiple responsibilities, and maintain attention to detail in all aspects of work.
• Knowledge of and proficiency in utilizing Google Suite, and Microsoft Office software applications.

Southwestern Oklahoma State University August 2022 - May 2024

Bachelor of Business Administration, Finance GPA: 3.697

Oklahoma City Community College June 2021 - July 2022

Associate of Science, Business Administration GPA: 3.50