Steven Judd

I have been a Auto Adjuster over 35 years, working in several aspects of the industry and have successfully and productively worked from home for the last 25 years. I am a highly motivated and engaged individual with numerous professional strengths and abilities. A few include, a strong work ethic, excellent time management and organizational skills, high standards for customer satisfaction and individual quality reports, extensive computer processing and programming knowledge, and an amazing ability to work without supervision.

Remote Material Damage Specialist at Quality Claim Solutions (2021-01 – Present)

• Complete detailed estimates for clients and audit shop estimates as needed.
• Handle all assigned files through to completion in a timely manner, while maintaining quality results.
• Stay current on specific company and carrier guidelines, requirements and changes.
• Train new employees hired in my department.
• Personally maintain my home office ensuring all computers and systems are operating properly.

Senior Appraiser / Material Damage Specialist at Lynx Services / Solera / Hyperquest (2014-01 – 2021-12)

• Acting California Qualified Manager
• Direct Repair Facility Auditor
• Settled material damage claims on vehicles including heavy equipment and motorcycles.
• Personally maintained home office which included ensuring all computer, fax, printer and answering machine systems were operating properly.

CA Master Material Damage Representative at Nationwide Mutual Insurance Company (2001-01 – 2013-12)

• Settled material damage claims on vehicles including heavy equipment, motorcycles and marine vehicles.
• Processed claims from beginning to end, including made initial client contact, scheduled appointments, evaluated, investigated and negotiated damage, took and processed photos, made file notes and issued claim drafts.
• Negotiated total loss settlements.
• Trained new employees hired into my unit.
• Personally maintained home office which included ensuring all computer, fax, printer and answering machine systems were operating properly.
• Member of Associate Leadership Team and acted as Team Liaison; worked closely with management on ideas to improve proper team training, time management and daily processes.

Senior Claims Representative at Freese & Gianelli Claims Services (1991-01 – 2001-12)

• Settled material damage claims on motor vehicles including antique, classic, heavy equipment, motorcycles and marine vehicles.
• Worked with several different companies including Allied, Nationwide, USAA, Geico, 21st Century, Century National, Progressive and Continental.
• Processed claims from beginning to end, including made initial client contact, scheduled appointments, investigated, evaluated and negotiated damage, took and processed photos, made file notes and issued claim drafts.
• Negotiated total loss settlements.
• Trained newly hired employees.

CA Resident Independent Adjuster License – CA Department of Insurance (2014-01 – 2014-12)

CA Limited Lines Automobile Producer License – CA Department of Insurance (2014-01 – 2014-12)

Certificate of Completion – Vale National Estimating School (1991-01 – 1991-12)

Undergraduate Studies – Merced College (1988-01 – 1989-12)

Undergraduate Studies – Reedley College (1986-01 – 1988-12)