Propane Service & Installation Technician / Apprentice Trainer - BLOSSMAN GAS
(2024-12)
- Perform propane system installation, service, maintenance, and troubleshooting for residential and commercial customers.
- Install and service propane equipment, appliances, gas piping, regulators, and related system components.
- Troubleshoot propane systems to identify leaks, equipment issues, improper operation, and unsafe conditions.
- Perform appliance installations, hookups, conversions, and related propane system work.
- Respond to service calls and diagnose problems in the field while maintaining a strong focus on safety and quality workmanship.
- Apply knowledge of CETP practices, NFPA 54, NFPA 58, and applicable fuel-gas installation standards when performing service and installation work.
- Communicate directly with customers to explain service needs, recommended repairs, and system operation.
- Complete required service documentation and maintain accurate records of work performed.
- Follow company procedures and applicable propane, gas, and job-site safety requirements.
- Train and mentor an apprentice, providing hands-on instruction in propane installation, service procedures, troubleshooting, safety practices, tools, equipment, and proper job-site techniques.
- Provide guidance and oversight while helping develop the apprentice's technical knowledge, safety awareness, and ability to perform field service and installation work.
Propane Service & Installation Technician - SUBURBAN PROPANE
(2023-03 - 2024-11)
- Performed propane installation and service work for residential and commercial customers.
- Installed and serviced propane equipment, appliances, gas piping, regulators, and related system components.
- Assisted with new propane system installations and modifications to existing systems.
- Troubleshot propane systems and investigated equipment problems, leaks, and unsafe conditions.
- Performed appliance hookups, conversions, and related propane system work.
- Responded to service calls and diagnosed issues in the field.
- Inspected equipment and job sites for potential safety concerns and necessary repairs.
- Provided professional customer service and clearly communicated service requirements and system issues.
- Maintained accurate service records and required documentation.
- Operated tools and equipment necessary to complete installation and service work safely and efficiently.
- Worked independently in the field while managing service calls and changing job-site conditions.
Delivery Driver / Service Technician - QUALITY PROPANE - Denver, NC
(2022-11 - 2023-03)
- Delivered propane to residential and commercial customers.
- Inspected propane tanks and equipment for leaks, damage, and potential safety concerns.
- Assisted with propane tank setting and installation.
- Assisted with running and connecting gas lines to indoor and outdoor appliances.
- Assisted with appliance hookups and propane conversions.
- Provided professional customer service and assisted customers with propane-related service needs.
- Maintained accurate delivery and service documentation.
Crew Chief - RESTOREPRO RECONSTRUCTION INC. - Charlotte, NC
(2022-01 - 2022-11)
- Led field crews responding to residential and commercial water, fire, and mold-related emergencies.
- Coordinated job-site activities and ensured work was completed safely and efficiently.
- Removed damaged and unsalvageable materials and prepared affected areas for restoration.
- Trained and assisted team members with field procedures and job-site responsibilities.
- Maintained detailed documentation and estimates in accordance with insurance requirements.
- Provided direct customer service throughout emergency restoration projects.
Mitigation Technician - SERVPRO OF SOUTH MECKLENBURG COUNTY - Charlotte, NC
(2021-01 - 2022-01)
- Responded to residential and commercial water, fire, and mold remediation projects.
- Performed demolition and removal of damaged materials.
- Assisted with drying, cleanup, mitigation, and restoration procedures.
- Communicated professionally with customers while maintaining job-site safety.
- Completed required documentation and assisted with insurance-related requirements.
Mitigation Technician - RESPONSE TEAM 1 - Pineville, NC
(2019-10 - 2020-05)
- Responded to residential and commercial emergency restoration calls.
- Performed water, fire, and mold mitigation work.
- Removed damaged materials and assisted with cleanup and restoration.
- Worked directly with customers in stressful emergency situations.
- Assisted with training and mentoring other technicians.
Sales & Delivery Driver - SHED MOVERS LLC
(2019-02 - 2019-10)
Sold and delivered storage buildings throughout an established territory. Operated equipment, positioned and installed buildings at customer locations, and provided customer service throughout the sales and installation process.
Customer Service & Delivery Driver - YANCEY HOME CARE / GLOBAL MED
(2017-07 - 2019-02)
Delivered and set up medical equipment for hospice patients, nursing facilities, and residential customers. Provided discreet, professional customer service and managed timely deliveries and equipment setup.