Customer Service Representative - The Home Depot - Brick Township, NJ
(2025-02)
- Assess customer needs and provide project solutions.
- Offer specialized product knowledge and manage installations.
- Sell complete projects and explain the project steps thoroughly.
- Write up Special orders and deliveries, locate stock.
- Assist customers with project issues, missed deliveries, damaged items; etc.
- Develop Actions Plans to ensure the department adheres to The Home Depot standard.
Field Inspector - SAS Field Services - Ocean/Monmouth County, N.J.
(2016-07)
- Perform Inspections of damaged properties; reporting all defects.
- Ensure all work done for Insurance claims is completed on time.
- Document and recommend property preservation services.
- Perform Quality Control Inspections on REO properties.
Assistant Contractor - All American Home Improvements - Point Pleasant, N.J.
(2014-04)
- Assist owner in the rehabilitation of distressed homes.
- Prepare and submit building permits.
- Meet with Inspectors.
Consultant – Owner/Operator - SAS QSR Consulting, LLC (Dunkin Donuts) - Baltimore, M.D.
(2011-06 - 2013-03)
- Conduct Food Safety inspections and Restaurant Operations Reviews.
- Provide support and consultation for new store and remodel openings.
- Provide training for new and existing crew members, shift leaders, and store managers.
- Work with Franchisees, Store managers, and Network Trainers to identify deficiencies.
- Help to develop Actions Plans to eliminate deficiencies.
General Manager – Nayosha Donuts, LLC - Dunkin Donuts - Baltimore, MD
(2007-06 - 2011-06)
- In charge of running day to day operations for 3 Dunkin Donuts locations.
- Responsible for financials of the Corporation that held ownership.
- Responsible for the Operation of 3 locations in accordance with Corporate Standards.
- Trained new employees.
- Reconciled cash at the end of each shift.
Directors Assistant - Huntington Learning Center - Howell, NJ
(2005-09 - 2007-06)
- Managed front office.
- Organized teacher and student schedules.
- Conducted initial student diagnostics test.
