Dynamic Administrative and Operational Executive
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Dynamic Administrative and Operational Executive with 25+ years of experience in Real Estate Management & Strategic Planning. Proven expertise in optimizing operational performance, success with cross-functional departments, and managing vendor contracts of $32M+ per year.
Expert Witness / Consultant at FREELANCER (2025-02 – Present)
Expert testimony, consultation, and written reports on Property Management issues with Safety, Security, Risk Management, & Maintenance. Have consulted, and provided expertise, on Disaster Response, Vendor Management, Elevators, Software, Waste Management, Property Management Operations, Procurement, Janitorial, Utilities, & legal compliance.
General Manager 3 at C&C APARTMENT MANAGEMENT (2021-04 – 2025-02)
Supervised operations up to 1,200 units including scheduling & coordinating repair Projects, maintaining and entering data in Software, A/P invoicing, Legal documents, reporting, & Lease Administration. Implemented Operational strategies to enhance customer satisfaction.
Vendor Contract Manager at INFOJINI (NYCHA) (2018-03 – 2021-04)
Managed vendor contracts exceeding $32M annually, RFPs, RFQs, & optimizing property management operations. Drove initiatives in marketing, software integration, and best practices to enhance NOI, repairs, and Construction Projects. Utilized expertise in disaster response, vendor selection, legal compliance, data entry, communications, & scheduling.
Director of Property Management at SRO HOUSING (2014-08 – 2018-03)
Spearheaded a division of 2,200 units, 31 properties, and led, plus develop, a team of 85. Supervised Maintenance, Vendors, Security, Leasing, Procurement, and Administrative.
Portfolio Manager at GUARDIAN REAL ESTATE SERVICES (2013-04 – 2014-04)
Managed, and supported, daily Operations for 25 properties, totaling 2,000 units. Established efficient processes to exceeding KPI's. Created correspondence. Daily data entry in Software.
Leasing Manager at RIVERSTONE RESIDENTIAL (2012-10 – 2013-03)
Key player in a start-up division, focusing on occupancy maximization for 2,000 units. Responsible for all Lease Administration. Developed marketing strategies and revenue-generating pricing models. Maintained databases. Scheduling appointments, meetings. Enhanced Operations through Data reporting. Facilitated all transactions and RE activities.
Vice President of Property Management at LTD MGMT (2010-07 – 2012-08)
Led, and supported, daily Operations for a portfolio of 1,500 units, and a staff of 45. Exceeded budget goals. Directed personnel management, training programs, vendor contract negotiations and Procurement. Performed all application reviews and Lease Management.
District Manager at EUGENE BURGER MANAGEMENT (2008-08 – 2009-11)
Supervised 2,000 units and managed a staff of 85 to achieve operational excellence. Controlled budgets, human resources, and compliance to prevent legal issues. Reviewed monthly billing statements. Organized, and screened, application packages. Maintained databases. Proofread documents. Accurately review timesheets, AP, A/R, and check requests.
Director of Property Management at SRO HOUSING (2004-02 – 2008-08)
Directed operations of 2,000 units, optimizing ROI and cash flow. Performed all the Financial reporting. Facilitated strategic planning and led staff training initiatives. Data entry in multiple databases. Reviewed, and redirected, all mail. Drafted, and approved, all correspondence.
Consultant at TOTAL MANAGEMENT (2002-12 – 2004-02)
Led operations for up to 1,500 units, creating property management departments and operational manuals. Enhanced property values and operational efficiencies. Installed, created, and maintained two new Software databases. Managed legal paperwork for files.
Regional Property Manager at CASDEN PROPERTIES / AIMCO (1999-03 – 2002-12)
Managed a 4,000 unit, 18 property, portfolio implementing successful add value strategies. Achieved $30M in annual revenue through effective marketing & operational oversight. Performed daily data entry in six different Softwares including invoice review, Pos, and Payroll. Provided daily support to staff of 85. Coordinated, and scheduled, vendors on larger projects. Maintained electronic, and paper, files. Reviewed applications, and Leases, for data entry.
BS in Marketing – Madison University (2002)
Certified Property Manager – Institute of Real Estate Management (IREM)
Certified Apartment Manager – National Apartment Association
