An experienced administration professional focused on customer satisfaction interested in gaining knowledge in a new industry. Offers flexible availability, quality people skills, conflict solutions, meticulous records keeping, and willingness to learn as well as share knowledge to the right team! Authorized to work in the US for any employer.
Work Experience
Resident Assistant
Carriage Hill Assisted Living - Hopkinsville, KY August 2023 to Present
- Helping with meal prep, food service, and cleanup
- Dressing, Bathing, Grooming, Continence care
- Assistance with self-administered medication
- Transferring assistance
- Escorting
- Resident housekeeping and laundry
- Community housekeeping and laundry
- Keeping proper records of resident care
- Participating in activities as required
In Home Caregiver
Baldwin Family - Hanson, KY
September 2022 to July 2023
- Full time care of wheelchair bound 94 year old gentleman with Parkinson's & his wife in the early stages of dementia.
- Transfers
- Bathing
- Meal preparation
•Light cleaning- dishes, floors, laundry.
- Shopping- grocery runs
- Grooming- shaving/haircuts/nails, oral hygiene
- Grocery shopping
- Bill paying and checks, bookkeeper
- Exercising
- Conversationalist, friend
Front Desk Receptionist
Holiday Inn & Suites - Hopkinsville, KY
July 2021 to May 2022
- Provide customer service to hotel guests.
- Check ins & check outs.
- Billing
- Issuing room keys
- Booking reservations
- Answering questions about hotel amenities, services, and related queries.
- Ensuring customer satisfaction.
Front Desk Agent
Candlewood Suites Hotel - Oak Grove, KY
April 2021 to July 2021
- Night Audit
- Greeting, checking in, & checking out guest
- Flipping rooms & stand in for housekeepers.
- Inventory
- Billing
- Customer service
- Key issuing and collecting
- General upkeep of the hotel
Front Desk Receptionist
Ed Morse Cadillac - Delray Beach, FL
January 2018 to December 2019
- Assist any and all departments with their workload.
- Front desk general office duties, answering calls from customers,
- setting appointments
- assisting the sales team
- greeting customers and helping them with their requests to ensure they are satisfied upon departure.• Phone operator for all departments in the car dealership
Front Desk Receptionist
Quail Ridge Country Club Spa & Fitness Center - Boynton Beach, FL
January 2006 to December 2014
Confirming and maintaining hourly itineraries for trainers, therapists, physical therapists, estheticians,& instructors, then confirm appts
