Sr. Technical Program Manager - Mastercard
(2021-03)
Providing executive-level Program Management and collaborative leadership with full accountability for the Mastercard Data Resiliency program.
- Responsible for process creation for Project and Engineering teams.
- Led the multi-factor authentication process implementation with application teams
- Implemented the Data Encryption project for application teams (In-Transit and at Rest)
- Led over 20 major IBM Tech refreshes in Data Centers.
- Led major IBM POC for new generation of z17 processors, including implementation of all new hardware.
- Responsible for major Mainframe and Storage equipment upgrades
- Executive contact for all internal communications, status, and steering committee meetings.
- Lead major effort to procure and install new Mainframe and Storage Array in St. Louis and Kansas City Data Centers.
Program Manager - VAE Inc.
(2019-12 - 2020-06)
Provided executive-level Program Management and collaborative leadership with full accountability for global network redesign and migration to allow integration between FIS and WorldPay.
- Responsible for staffing and process creation for Project and Engineering teams.
- Responsible for major Network Data Center migration
- Executive contact for all customer communications, status, and steering committee meetings.
- Lead all network security zone migrations for customers.
- Full P&L responsibility for Program.
Managing Director PMO - Nexus Cognitive Consulting - Atlanta, GA
(2018-12 - 2019-12)
Provided interim CIO/VP/PMO services to several companies in the Houston and Atlanta areas, they include Improving Inc, and Software Architects Inc.
- Provided DevOps migration services to the Improving Inc development group.
- Acted as CIO for Software Architects Inc, created yearly budget, staffing plan and I.T. strategy.
- Program Manager for migration of Call Center applications to new Data Center, 100 applications were migrated including Avaya, Fleet specific applications and infrastructure
Sr. Program Manager - I.T. Delivery/PMO - FIRST DATA - Atlanta, GA
(2016-11 - 2018-09)
Provided executive-level Program Management and collaborative leadership with full accountability for business technology for up to 30 initiatives at facilities spanning entire United States.
- Guide DevOps initiatives spanning multiple facets of information systems, including data privacy reviews, data center operations, disaster recovery, QA and cloud computing.
- Lead a team of 40 technical experts, including Business Analysts, Programmers, and QA.
- Worked with multiple external clients, such as Exxon/Mobil, Sunoco and BP to implement major migration to Rapid Connect, upgraded network and POS devices as the Business Program Manager.
- Led between 3 and 30 projects simultaneously.
- Created executive level migration dashboards and status decks utilized by the Program sponsors to provide transparency into the health of each move event following the schedule, track key metrics to-date and future view into upcoming milestones which was used by the C-level suite.
- Led Migration to Cloud for 200 E-Commerce applications from RFQ with AWS, Google, Azure to implementation of PAAS model with AWS.
- Successfully migrated applications within budget
- Led meetings to determine the minimal viable web scope for several portfolios (McDonalds, Walmart) to confirm the critical applications to be ready and participate in the first isolation test in order to build confidence for the cloud cutover.
- Conceptualized and championed effective transformation to a DevOps environment beginning with AGILE methodology across Global Business Solutions.
- Rolled out DevOps across 2 departments, saving $2M in operating expense.
- Established PMO for department.
- Led reviews for consumer privacy compliance utilizing ARCHER.
- Led weekly releases with development and operations team.
- Utilized JIRA for planning and tracking our ongoing projects.
- Led a 10-member team with a budget of $5 M in upgrading the HP Non-stop operating system and additional SAN capacity.
- Completed with no issues.
- Successfully reorganized group to focus on specific areas of Business intelligence utilizing Hadoop for use in E-Commerce dashboard application.
- Improved responsiveness and cross training within group.
- Segregated major customers (including McDonalds and Walmart) into high priority workstream, saving customers from going out with an RFQ.
- Customers were valued at $10M.
Sr. Director Global Technology – Operations/PMO - US BANK - Houston, TX
(2007-02 - 2016-07)
Held bottom-line accountability for Business segment with $10M budget, including P&L and expense management.
- Recruited, developed, and supervised key operations, PMO and IT managers from a business perspective.
- Negotiated and managed service and vendor contracts/compliance.
- Led over 20 large system migrations with external customers as the Program manager.
- Managed the migration strategy for MSA, an acquired company, (over 200 applications) by engaging with the business partners and translating business requirements to technical requirements in order to determine the migration strategy to use for the successful deployment of those applications to the new data centers.
- Generated over $1M in cost savings after successfully transforming global technology from Waterfall to Agile methodology in order to institute a DevOps environment utilizing Git, Jenkins and Jira.
- Led development team creating authorization system for fleet fueling businesses.
- Secured $9M per year savings.
- Successfully integrated an acquired Over-the-road fleet system into the Bank data center including 400 applications with 1600 customers.
- Created strategic plans to align all technology initiatives with budget dollars to support mission critical needs of the bank, resulting in $75M of revenue.
- Implemented virtualization technology in production and DR environments, with $2M annual savings.
