Sufian Khan

BUSINESS SYSTEMS ANALYST | IT BUSINESS ANALYST

Talent

HoustonMember since September 4, 2026

Requirements GatheringStakeholder AnalysisBusiness Process MappingGap AnalysisWorkflow AnalysisUser StoriesUse CasesBRD/FRDUATSDLCAgile/ScrumBPMNUMLSQLMicrosoft ExcelPower BITableauData VisualizationKPI ReportingTrend AnalysisDashboardingJIRAConfluenceMicrosoft VisioLucidchartMiroPostmanERP SystemsRESTful APIsSelenium

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Requirements GatheringStakeholder AnalysisBusiness Process MappingGap AnalysisWorkflow Analysis

About

Business and technology professional with experience across software development, quality assurance, business operations, ERP-driven inventory management, process improvement, and team leadership. Combines a Computer Science background with Business Management and Entrepreneurship training, with strengths in analyzing workflows, translating business needs into practical system/process improvements, testing applications and APIs, and supporting data-informed decision-making.

Experience

Business Development & Sales Intern - Sharifan Nutritions (GNC) - Houston, TX

(2026-09)

Analyze sales trends, inventory levels, and customer demand to support replenishment and day-to-day business decisions.
Monitor store operations, customer service, and sales performance while identifying opportunities to improve workflow and service quality.
Train new employees on operational procedures, product knowledge, and customer service standards.

Operations Manager - AA Printers - Bolton, United Kingdom

(2021-01 - 2024-12)

Analyzed and streamlined production processes and cross-department workflows to improve operational efficiency.
Managed inventory through ERP software, using operational data to reduce waste and improve resource utilization.
Coordinated cross-functional activities and developed employee training programs to support consistent business processes.

Software Engineer in Development and Test - Risetech Ltd. - Islamabad, Pakistan

(2019-01 - 2020-10)

Developed and maintained scalable MEAN Stack applications and RESTful APIs supporting business and system requirements.
Implemented Jenkins CI/CD pipelines for automated testing and deployment, improving software delivery consistency.
Improved application and database performance through code refactoring, testing, and database optimization.

Unity 3D Developer - PlasmaIT Solutions - Islamabad, Pakistan

(2018-07 - 2018-12)