Participant at Road to Hire (2023-07 – 2026-07)
- Selected for a competitive multi-year leadership and professional development program focused on preparing students for careers in healthcare and technology.
- Collaborated with peers on interdisciplinary projects, strengthening communication, teamwork, and problem-solving skills while addressing real-world community challenges.
- Developed presentation and research skills through projects centered on healthcare topics and community impact initiatives.
- Utilized AI and digital tools to organize information, analyze data, and support project development and presentations.
- Strengthened leadership and public speaking abilities through workshops focused on professional communication and career readiness.
- Gained experience working with diverse teams, fostering adaptability and relationship-building skills essential for supporting community well-being.
- Applied critical thinking and organizational skills to projects that emphasized innovation, accessibility, and improving outcomes for diverse populations.
Customer Service Representative at Rosalia's Insurance and Taxes LLC (2023-07 – 2026-05)
- Communicated effectively with 20+ clients weekly in both English and Spanish, providing high-quality customer service and resolving inquiries.
- Assisted a diverse client population by providing bilingual support and building positive client relationships.
- Maintained confidentiality while supporting daily client interactions and administrative processes.
- Demonstrated strong interpersonal, communication, and problem-solving skills in a fast-paced environment.
Youth Leader, Sunday School Teacher, Usher & Choir Member at Iglesia Pentecostal Unida Hispana (2020-10 – Present)
- Mentor middle and high school students by providing guidance, support, and encouragement to promote personal growth and well-being.
- Develop and lead educational lessons while adapting communication styles to meet the needs of individuals with different ages, backgrounds, and learning abilities.
- Build strong interpersonal relationships through active listening, empathy, and consistent engagement with youth and community members.
- Collaborate with volunteers to organize community events and create inclusive, supportive environments.
University Volunteer at One Day, One Dog Community Service Project (2025-03-19 – 2025-03-19)
- Collaborated with university volunteers to improve an elementary school's outdoor environment by removing dead plants, cleaning spaces, and planting new greenery.
- Supported community well-being by helping create a safer, healthier, and more welcoming environment for students and staff.
- Demonstrated teamwork, initiative, and problem-solving skills while contributing to a community-focused service project.
