Lead Massage Therapist at HAND & STONE MASSAGE AND FACIAL SPA (2026-01 – 2026-05)
- Provided leadership and support to massage therapists, helping maintain high standards of service, professionalism, and client care.
- Mentored and supported team members by sharing massage techniques, treatment approaches, and best practices to enhance client satisfaction.
- Assisted management with daily operations, including therapist scheduling, room readiness, service standards, and workflow coordination.
- Addressed client needs and concerns professionally, helping resolve issues and ensure a positive guest experience.
- Maintained high standards of cleanliness, safety, and professionalism throughout treatment rooms and common areas.
- Collaborated with management and the massage therapy team to improve service quality, therapist performance, and overall spa operation.
Massage Therapist at HAND & STONE MASSAGE AND FACIAL SPA (2024-09 – 2026-05)
- Developed customized treatment plans based on each client's individual needs, preferences, and wellness goals.
- Provided professional and therapeutic massage services while maintaining a high standard of client care, safety, and comfort.
- Created a positive and personalized guest experience through attentive communication, professionalism, and exceptional customer service.
- Built strong client relationships and encouraged repeat visits by recommending appropriate enhancements, services, referrals, and membership benefits.
- Maintained a clean, organized, and professional treatment environment in accordance with spa standards and safety protocols.
- Collaborated effectively with team members and management to support smooth daily operations and consistent service quality.
Massage Therapist at FOOT STATION THAI BODYWORK (2019 – 2021)
- Provided safe and effective therapeutic massage tailored to clients' individual needs.
- Educated clients on Thai Massage benefits and recommended appropriate services and techniques.
- Guided clients in selecting suitable massage services and maintained a comfortable, professional environment.
- Performed therapeutic massage, stretching, and bodywork techniques to address specific areas of concern.
Massage Therapist at LANG OCEAN SPA (2016 – 2019)
- Provided therapeutic massage services based on client needs and health history.
- Assessed clients and recommended appropriate stretching, relaxation, and massage techniques.
- Provided clear pre-treatment instructions and maintained professional client communication.
- Maintained high standards of hygiene, cleanliness, and preparation of massage equipment and treatment areas.
