Suraya Majeed

Organised and professional Receptionist and Administrator with several years of experience across front-of-house, legal support, interpreting, and office administration. Skilled in welcoming visitors, managing calls and correspondence, maintaining accurate records, and providing reliable administrative support. Calm under pressure, detail-focused, and a proactive team player who takes ownership and gets things done to a high standard.

Fluent in five languages and experienced in building strong working relationships with colleagues, clients, and visitors from all backgrounds.

Admin & Legal Assistant | Paiwand Feb 2026 – Present

• Provide administrative and legal support to an immigration project one day per week, assisting with document preparation, client correspondence, filing, and maintaining accurate and confidential case records.

Admin & Legal Assistant | Duncan Lewis Solicitors Jan – Aug 2025

• Provided administrative and legal support to the Public Law Department, drafting correspondence to the Home Office, preparing case updates, and maintaining accurate records.
• Communicated with clients to gather information, drafted attendance notes and supporting documents, and ensured all files were complete and confidential.

Legal Interpreter | Silent Sounds & OnCall Oct 2023 – Present

• Provide professional interpreting across legal, medical, and community settings including immigration hearings, Home Office calls, and social care discussions.
• Read case files and witness statements aloud to clients and confirm understanding before consent is given, maintaining strict impartiality and confidentiality throughout.

Reception & Admin Assistant | Ark Elvin Academy Jan 2024 – Present

• Manage the reception desk during exam periods, welcoming and directing students, staff, and visitors while maintaining a calm and professional environment.
• Prepare and verify examination documentation with a high degree of accuracy, following strict JCQ procedures and confidentiality protocols.
• Maintain organised records and support the smooth day-to-day running of a busy office.

HR & Admin Assistant | MyUCAT Admissions Specialists Jan – Nov 2024

• Coordinated interview scheduling and onboarding paperwork, handled enquiries, and kept calendars, records, and sensitive information accurate and secure.

Receptionist | Imperial London Hotels (Holiday Inn Bloomsbury, IHG) Oct 2021 – Oct 2024

• Worked as a Receptionist across a busy hotel front desk for three years, managing guest check-in and check-out and ensuring every visitor received a warm, professional welcome.
• Handled guest enquiries, requests and concerns by phone and in person, resolving issues calmly to maintain consistently high service standards.
• Promoted from VIP Lounge Host to Receptionist following positive guest feedback and recognition during a global brand audit.

Educational Outreach Ambassador | SOAS, University of London Oct 2024 – Present

• Deliver campus tours and meet-and-greet support for prospective students and families, and assist with the coordination of events, open days, and workshops.

LLB in Law – SOAS, University of London (2024 – 2027)