Surbhi Saraf

Project Management and Business Analysis professional with 7.5+ years of experience in Agile delivery, stakeholder management, SDLC, and digital transformation initiatives across FinTech, Healthcare, and Technology domains. Skilled in sprint execution, risk mitigation, cross-functional coordination, and AI-enabled workflow support. Experienced in managing US client engagements and delivering structured project outcomes in Agile environments.

Project Manager – Digital Transformation & Agile Delivery at IIFE Tech Pvt. Ltd. (2025-10 – Present)

• Managing end-to-end delivery of digital transformation and Agile projects.
• Leading sprint planning, stakeholder communication, backlog prioritization, and delivery governance.
• Supporting AI-enabled workflows, automation initiatives, and Power BI reporting dashboards.

Product / Quality Analyst – Agile Operations & Technology Programs at TaskUs (2021-04 – 2025-10)

• Coordinated Agile delivery, sprint execution, and stakeholder communication for US-based projects.
• Collaborated with product, QA, engineering, and client teams to ensure timely delivery.
• Created user stories, sprint reports, acceptance criteria, and structured project documentation.

Business Analyst at Owens & Minor / PhonePe (2018-01 – 2021-04)

• Managed requirement gathering, process documentation, and cross-functional coordination.
• Supported sprint activities, release planning, UAT coordination, and compliance-driven execution.
• Contributed to process improvement initiatives and stakeholder reporting.

Bachelor of Technology (B.Tech) in Computer Science – Oriental College of Technology, Bhopal (2017)