Maintenance Assistant - Howell Nature Center
(2023-04 - 2026-06)
- Performed basic repairs and assisted with technical repairs
- Mowed lawns, trimmed shrubbery, cleared snow/ice, and cleaned parking areas
- Maintained tools, equipment, and supply rooms
- Collaborated with team members to troubleshoot issues, fostering a cooperative work environment
- Built and maintained animal park enclosures to USDA Animal Welfare Act standard
Wildlife Rehabilitation Volunteer - Howell Nature Center
(2013-05 - 2023-01)
- Cared for and assisted in treatment of 130+ species of injured and orphaned Michigan wildlife for release back into the wild
- Assisted in maintenance and construction of park enclosures
- Provided training and support to new interns and volunteers
Assistant Manager/ Lead Dog Groomer - Salon DeOhGee
(2023-02 - 2026-02)
- Performed grooming services: bathing, blow drying, brushing, haircuts, and nail trims
- Lead consultations to define clients' expectations and style preferences
- Inspected pets for health conditions and provided specialized care for anxious or senior pets
- Supervised daily salon operations ensuring high standards of customer service and satisfaction
- Oversaw financial records of up to $2,000 daily, maintaining accuracy in accounting across digital and cash transactions
- Improved efficiency and client satisfaction 30% by maintaining grooming records, call logs and client database
- Improved client retention by converting intermittent bookings into recurring 4–8 week appointment cycles and reducing downtime for both clients and groomers
- Oversaw scheduling operations and client flow supporting 300+ active clients, coordinating recurring appointments and daily service logistics
- Analyzed client feedback to drive improvements in service offerings and enhance overall satisfaction
- Modified scheduling to minimize fear and reactivity to improve both the client and staff experience
- Maintained clean and sanitary equipment and work environment
Dog Groomer - Gone to the Dogs
(2022-09 - 2023-01)
- Performed grooming services: bathing, blow drying, brushing, haircuts, and nail trims
Receptionist/ Dog Daycare Attendant - Gone to the Dogs
(2017-05 - 2023-01)
- Managed front desk operations, ensuring efficient guest check-in and check-out processes for 30+ clients daily
- Managed scheduling for team of three dog groomers
- Coordinated appointment scheduling for +400 clients
- Maintained accurate records of client interactions and transactions using practice management software
- Handled cash transactions and maintained sales and payment records accurately
- Supervised daily activities of dogs, ensuring safety and engagement in a stimulating environment
Assistant - Kindermann Associates
(2008-05 - 2011)
- Managed and reviewed filing and office systems
- Bookkeeping tasks
- Ordered supplies
- Maintained rental properties and landscaping
