Executive Director at Cogir of San Rafael Memory Care (2022-11 – 2024-05)
- Increased positive reputation within/outside community
- Highly skilled at relationship building with new prospects
- Built census from 70% to 90% with team effort in less than one year
- Increased resident & family & staff satisfaction
Elegance Hamilton Hill (2022-03 – 2022-10)
- Helped to increase census from 55% to 75% in six months
- Key role in introducing new prospects and Referral Agents to this new community
Interim Sales and Marketing Director at Elder Care Alliance (AlmaVia of San Rafael and San Francisco) (2021-07 – 2022-04)
- Increased census to above 90% while in this Interim position
- Assisted with all aspects of moving to a community
- Highly skilled at relationship building with new prospects
- Maintaining a connection to the community as a whole
- Event Planning success
Executive Director at Mountain View Assisted Living & Memory Care (2017-09 – 2021-03)
- Built a strong management team while improving reputation of 60 unit Assisted Living & Memory Care managed by Frontier Management
- Professional referrals improved 100%
- Resident & Family satisfaction noted improvement
- Increased 73% occupancy to 90% substantially improving resident care
- Successfully introduced Miriam Nelson's Strength Training Program
Executive Director at Brookdale Senior Living (2013-11 – 2017-07)
- Increased census from 83% to 97% during tenure in 118 unit Assisted Living community
- Increased licensed nursing hours from 8 hours to 24 hours a day to develop & execute specialized Diabetic program
Contract Interim Executive Director at Salem Lutheran Home (2013-03 – 2013-06)
- Contract Interim Executive Director at CCRC community by request of Mgmt Company
Consultant at Bayside Park, Assisted Living and Memory Care (2013-03 – 2013-08)
- Trained new Assisted Living Director & Memory Care Coordinator
- Developed a new dining room server training program for associates
- Designed Memory Care activity programs for care associates & others
Executive Director of AlmaVia of San Rafael at Elder Care Alliance (2007-10 – 2013-01)
- Census increased to 90% in this 137 unit non-profit, faith-based Assisted Living & Memory Care community
- Introduced the Posit Science Brain Fitness Program & Dr. Miriam Nelson's Strength Training Program
- Developed & implemented Dining Room Server Training Manual for all dining associates used at multiple sites
Vice President, Operations and Marketing at Elder Care Alliance (2006-08 – 2007-10)
Interim CEO of six communities including independent, assisted living, memory care & skilled nursing
- Spearheaded all operational & marketing activities before change to new management company
- Changed the marketing culture emphasizing 100% occupancy & preserving mission & values
Director of Partnerships at Posit Science Corporation (2005-08 – 2006-07)
at this start-up company
- Direct sales to senior communities of the Posit Science Brain Fitness Program, a software program designed, tested & proven to improve memory
- Contributed to company growth through sales & speaking engagements at professional organizations & communities on the West Coast
Executive Director, BridgePoint at San Francisco at Kisco Senior Living (2001-05 – 2005-08)
Transamerica Senior Living (owner) & Kisco Senior Living (management at the time)
- Successfully opened 120 unit Assisted Living community at the historic Shriners Hospital site in San Francisco
- Assisted development & operations teams at Transamerica Senior Living throughout the design, construction & opening period
- Recruited & trained all associates & lead marketing team to a successful opening in November 2001
- Partnered with Kisco Senior Living while bringing occupancy to 90%
Senior Manager of Drake Terrace & BridgePoint at San Francisco at Transamerica Senior Living (2000-01 – 2001-05)
Drake Terrace was purchased & operated by Kisco Senior Living in 2001
- Developed & implemented on site managers-in-training program
- Assisted with design specifications of a new thirty million dollar historical renovation project in San Francisco
- Exceeded net operating income by 20% during ownership transition
General Manager at Drake Terrace (1989-05 – 2000-04)
- Opened new 123 unit independent & assisted living community; the first of its kind in Marin County
- Maintained 98% occupancy from 1990 throughout tenure
