Susan Kast

Forty years of intercultural, international, and domestic strategic business management, training, writing, and seminar experience in private and public sectors - including several non-profits. Sales and marketing expertise in the domestic and international markets. Teaching experience includes 3 Texas lifetime teaching certificates and a current Arizona license.

Experience as a bi-cultural trainer as a computer literate professional with a strong work ethic and high personal standards who enjoys a collaborative work environment.

Event Coordinator - Marketing - THE VILLAGE - Dallas, TX

(2026-05 - 2025-04)

Manage the monthly meetings and events for the BOOMERS club, the GAMING club, and Community Coffees. I also work in marketing support, event management, special projects, and crowd control.

Activities – Lifestyle Coordinator - VISTA WINDS INDEPENDENT LIVING - Peoria, AZ

(2024-02 - 2024-12)

Responsible for developing, scheduling, and implementing over 150 monthly activities for residents and community organizations. Planned weekly Happy Hours, dedicated events, arranged for entertainment and collaborated with various vendors to provide educational and fun activities for the residents.

Certified Arizona Elementary school teacher - PEORIA PUBLIC SCHOOLS - Peoria, AZ

(2023-09 - 2023-12)

Certified Arizona Elementary school teacher who substitutes at Vistancia and Mt. Pleasant elementary schools.

• Taught from kindergarten to eighth grade
• Worked as a resource teacher
• Assisted staff with projects

Certified Arizona Elementary school teacher - EDUCATIONAL SERVICES INC. (ESI) - Phoenix, Arizona

(2022-09 - 2023-10)

Certified Arizona Elementary school teacher who substitutes for Peoria public schools. Taught from kindergarten to eighth grade, worked as a resource teacher, and assisted staff with projects.

Membership Coordinator - INCLINE VILLAGE REALTORS (IVR) - Incline Village, NV

(2021-10 - 2020-02)

Served as first point of contact for IVR members and the public. Tasked with promoting and expanding all categories of membership by conducting outreach via telephone, email, and direct personal engagement. Organized member data and files, answered emails and phone calls, ordered office supplies, and interacted with other businesses and community organizations.

• Created an IVR Policy Procedure manual with detailed steps for managing every type of membership, including a list of business contacts, guidance on processing bank deposits, Supra eKEY and Clarity/Matrix concerns, and specialized forms required for different memberships
• Initiated the review of all IVR paper and computer files for over four hundred members, providing each file with an individual copy of updated NV certificates which included Real Estate licenses, rosters, IVR website, Mail Chimp, and Rapattoni listings
• Developed and organized marketing materials to promote new Affiliate Memberships
• Scheduled follow-up calls and emails with potential new members
• Grew the IVR membership by over one hundred new members
• Prepared weekly Snapshot Friday reports covering daily calls, member updates, membership changes, upcoming projects, and key issues
• Actively involved with the 'Stuff the Bus' campaign to raise funds and collect school supplies for the local public schools
• Coordinated, wrote, and presented several safety programs for IVR members including Personal Safety, Stop the Bleed and Active Shooter
• Participated in IVR tours, fundraising events, and community representation events

President - KAST AND ASSOCIATES - Dallas, TX

(2010 - 2020)

Founded and directed an award winning international promotional marketing, training, and research firm. Services included Consulting, Market Research, Training, Public Relations, and Photography.

• Established administrative policies and procedures for international projects
• Conducted international/intercultural needs assessments and market research in-country
• Research developed and facilitated twenty-four invited business presentations for associations, trade show producers, and domestic and foreign governments
• Authored twenty international business articles for trade association publications
• Adjunct faculty instructor at local community colleges teaching international-intercultural business courses
• Represented four US promotional manufacturers in Mexico
• Consultant to the Mexican and Canadian Trade Commission in planning trade shows and trade missions
• Management consultant for intercultural high-tech recruitment organization, researching, identifying, and recommending additional revenue sources for future expansion
• Designed, developed, and presented 'Train the Trainer' and 'Do It Yourself Marketing' classes for the Small Business Development Centers (SBDC), a division of the Small Business Administration
• Created and sold custom photographs for websites, calendars, and events

Contractor - Johnston-Pratt LLC - Dallas, TX

(2019-05 - 2018-01)

Litigation law firm specializing in financial institutions and real estate transactions. Administrative assistant to partners and legal staff. Assisted with special projects, marketing research, trial preparation, and office organization.

Board Secretary and Vice-President (Volunteer) - Dallas CERT (Community Emergency Response Team) Inc. - Dallas, TX

(2015 - 2017)

Volunteered with a Texas 501 C non-profit serving as Board Secretary and Vice-President. It works closely with the City of Dallas – Office of Emergency Management. The organization provides CERT training, tools, supplies, and information to Dallas residents in helping the community become prepared in the event of an emergency.

• Assisted with the planning, organization, and coordination of the 2017 and 2018 Spring Training Express, including refresher classes, interior searches, lifts and carriers, preparedness kits, and disaster simulation exercise
• Developed and taught a Spring Training Express class – Emergency Preparation for your Pets
• Organized, developed and oversaw Spring Training Raffles for 2017 and 2018, securing donated items from local community businesses and corporate partners
• Directed year-round fund-raising through donations, gift cards, raffles, sponsorships, and corporate foundations
• Recruited and trained CERT volunteers to become Moulage certified, covering selecting products, applying makeup, and designing wounds for use on volunteer 'victims' during simulated disaster training exercises
• Served as a CERT Emergency Preparedness Ambassador to the Dallas Fire Department, the Dallas Police Department Community Outreach Office, and Dallas City Hall – Office of Emergency Management

BS Cum Laude - Education - Winona State University

Graduate credits - Temple University