Susan Loesch

Communications leader who helps people understand what's changing, why it matters, and what they need to do next. I partner with executives, project leaders, and cross-functional teams to turn complex priorities into clear employee messages, practical communication plans, and content that builds trust, alignment, and engagement. My work is grounded in clarity, good judgment, and a strong sense of how communication shapes culture.

Principal Communications Consultant at Red Mango Communications (2020-01 – Present)

• Advise organizations and business leaders on marketing and communication strategies
• Integrate AI tools and custom GPT workflows to support communications strategy, content development, research and operational efficiency.
• Design and deliver practical AI training that improve productivity, content development, research and workflow efficiency.

Entrepreneurial Experience at Evolve Wellness Studio (2020-01 – Present)

Built and scaled a client-centered wellness business, leading strategy, operations, and communications from concept through sustained growth.

Senior HR Communications Manager at POLY (formerly Plantronics) (2019-01 – 2019-12)

• Led strategic internal communications for 1,300 employees and three executives during post-merger integration, developing a unified messaging framework across 10 global teams to strengthen alignment and cultural cohesion.
• Co-led rollout of a DE&I communications framework across 10 global teams to strengthen organizational alignment and inclusion.
• Implemented a bottoms-up employee survey model that resulted in 89% companywide participation, enhancing leadership visibility and engagement.

Senior Communications and Marketing Manager at Cedars (2015-01 – 2019-12)

• Rebranded organization's marketing strategy to align stakeholders and reinforce mission clarity, driving a 50% increase in engagement and donor retention.
• Led comprehensive rebranding across five organizational divisions, aligning internal messaging with mission-driven goals and strengthening donor trust.
• Executed donor campaigns and events that raised $1M and increased community engagement by 35%.
• Built content strategy and stakeholder communications that increased email engagement by 25%.

Senior Communications Manager at Allianz SE (2005-01 – 2012-12)

• Served as trusted communications advisor to global executive leadership during organizational restructuring, guiding messaging for 1,300 employees and ensuring clarity and consistency across regions.
• Supported global change management initiatives and designed internal messaging plans for restructuring and layoffs, ensuring empathy, clarity, and alignment.
• Launched an internal engagement event for 400+ employees to rebuild engagement post-restructuring; later adopted nationally as a best practice.
• Led enterprise-wide storytelling campaigns highlighting employee contributions and to strengthen morale across the organization.
• Developed internal storytelling initiatives to humanize leadership visibility and support culture rebuilding post-restructuring.

Photography Studies – Stanford University

AA in Multimedia – Ohlone College