Susan

Office Manager with over 12 years of comprehensive experience optimizing workflows and enhancing team efficiency in diverse environments, including educational settings and household management. Adept at implementing strategic organizational processes that foster collaboration and improve operational effectiveness, leveraging skills in time management, customer service, and food safety. Committed to utilizing software knowledge from previous banking roles to streamline processes and contribute to a positive, productive workplace.

Kitchen Staff at White Oak ISD (2021-08 – 2024-01)

• Prepared balanced meals, ensuring hygiene and enhancing student dining satisfaction.
• Maintained a clean, organized kitchen, contributing to a positive dining environment.
• Collaborated with team to streamline meal preparation, reducing wait times.
• Implemented food safety protocols, minimizing health risks and ensuring compliance.
• Adapted menus based on student feedback, improving overall meal satisfaction.

Office Manager at Glen Oaks School (2019-11 – 2020-07)

• Oversaw daily office functions, optimizing workflow and enhancing team efficiency.
• Led administrative support, streamlining processes to improve staff collaboration.
• Managed staff operations, fostering a welcoming environment for employees and families.
• Implemented organizational strategies, resulting in a more positive workplace atmosphere.

Homemaker at Stay at Home Mom (2016-10 – 2019-11)

• Oversaw daily household operations, ensuring a neat and welcoming environment.
• Facilitated meal prep, laundry, and errands, enhancing family efficiency.
• Streamlined household tasks, boosting productivity and comfort.
• Implemented a structured daily schedule for household tasks, resulting in a more organized home and increased family time.

Redesign Team at Walmart (2016-08 – 2016-10)

• Assisted in fixture setup for store remodels, optimizing layout for better customer flow.
• Worked collaboratively in team settings to boost productivity and foster a positive environment.
• Contributed to store remodeling efforts, enhancing layout efficiency and team cohesion.
• Supported team in dismantling and setting up fixtures, improving store layout and teamwork.
• Played a key role in remodeling projects, enhancing layout efficiency and team collaboration.

Homemaker at Stay at Home Mom (2013-07 – 2016-08)

• Coordinated daily household operations, ensuring a harmonious and efficient environment.
• Maintained a spotless, welcoming home, enhancing comfort and well-being for all members.
• Streamlined tasks such as cleaning, laundry, and meal prep, optimizing time and resources.
• Facilitated smooth running of household errands, contributing to overall family functionality.
• Implemented effective organizational systems, resulting in improved household management.
• Cultivated a nurturing home environment, fostering emotional well-being and stability for family members.

Teller at Citizens National Bank/White Oak State Bank (2012-07 – 2013-07)

• Facilitated seamless transactions, enhancing customer satisfaction and promoting bank offerings.
• Delivered exceptional service to customers, fostering strong relationships that enhanced client loyalty and satisfaction.
• Executed daily banking transactions efficiently, contributing to a noticeable increase in overall branch productivity.

Front Desk Attendant at Hampton Inn (2012-04 – 2012-07)

• Managed guest check-ins and reservations, ensuring efficient service and high guest satisfaction.
• Facilitated seamless breakfast operations, enhancing guest experience and maintaining quality standards.
• Utilized communication skills to resolve guest inquiries, contributing to a welcoming environment.
• Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat visits through attentive interactions.

Home School Graduate – John Tyler High School (2007)